CITYMD Reviews

Cons

Some sites are understaffed at times. Overall we make it work.

Cons

low pay, long hours, weekends and holidays for no extra pay

Cons

Long hours and low pay

Cons

it is a large corporation

Cons

none. I absolutely love my job and am glad I am part of the CityMD team. It is an honour.

Cons

Starting Pay very low and not always kept In the loop

Cons

Business model; Environment; Difficult to move up

Cons

some sites - no parking lots.

Cons

DISCLAIMER: I work at a busy site that was often also understaffed, and I alone saw over 30-40 patients in a day. Here are some of the negatives I saw:

1) The pay is not good for the supporting medical staff. CityMD does not have nurses, but we do have scribes and MA's. Scribes are expected to have bachelor's degrees to qualify for the job, and for $15.50 per hour (in NYC that's nothing) we are expected to simultaneously be scribes as well as "nurses" - and yes, we are encouraged to be intentionally misleading to patients about our job title. There's an attitude among management that $15.50 per hour is fair compensation for scribes because of the added "medical experience" we will get.

Don't get me wrong, I think it's cool that scribes are expected to be the main person who communicates with patients about their medical histories and medical complaints, and perform other medical and administrative tasks. BUT, for the pay, scribes have a lot of responsibility while not well compensated.

2) Doctors and PA's. Oh my god does the quality of providers vary A LOT. I've seen wonderful doctors and then I've seen complete morons, and then there are those who are pandering to patients but secretly bash them. They really will hire anyone! These healthcare providers are actually paid well, so they have that going for them. HOWEVER, their yearly bonuses depend on a few factors: 1) patient ratings and 2) visit times. So, they are encouraged to see as many patients per hour as possible (expected at least 5 per hour) while keeping the time spent with patients as low ("efficient") as possible. You can imagine what this does to the quality of medicine you see at CityMD. Doctors are expected to be able to see 60 patients in a day. It's usually easy cases though (nothing like the ER!), so they've got that going for them.

3) Company cheaps out, morale is low, leaving everyone jaded. Tbh, I didn't expect you guys to give bonuses to medical staff (other than physicians-see above). We were excited when the bosses started promoting their new quarterly bonuses system for site staff. You can imagine how it felt getting an extra ~$100 for each quarter....oh yeah, I didn't feel it at all. That was sarcasm. Seriously, just raise our wages.

4) High turnover. In the year I worked there, 80% of the original staff I met at my site quit and were replaced. Now, it's understandable why scribes, PCR's (front desk reception), and medical assistants have high turnovers. They're usually young people (under 30 years old) and just getting their careers started. People are usually applying to med school, nursing school, PA school, etc. HOWEVER, the turnover rate for physicians and physicians assistants is high too! Also, we are perpetually lacking in x-ray techs! CityMD pays xray techs significantly less than they would get at a hospital, but their jobs are less stressful. But still, xray techs want $$ and they mainly look elsewhere.

5) Understaffed. Every year there is a period where most sites are understaffed due to the lower level medical staff leaving, and they are hiring droves more poor souls to replace them. The remaining staff are expected to work doggedly during this time, but are not compensated more for this.

Cons

-MA’s don’t do many procedures
-MA’s only do: blood work, ekg, order supplies, and stock rooms
-No room for clinical growth
-12 hour shifts