CITYMD Reviews
Updated May 30, 2023
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Top Review Highlights by Sentiment
- "The other providers they hire are generally just great people and we really leaned on each other during the pandemic." (in 31 reviews)
- "Too many long hours with challenging patients where at times management does not level with you on your struggle." (in 70 reviews)
- "poor management.. long hours.. extremely fast paced to the point where a lot is missed" (in 69 reviews)
- "Managers don't know how to run their departments and blame staff for their mistakes." (in 39 reviews)
- "Long hours (12 hours) Short breaks Can get very busy especially when it is understaffed" (in 32 reviews)
Ratings by Demographics
This rating reflects the overall rating of CITYMD and is not affected by filters.
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- Former Employee★★★★★
Great place to work
Apr 20, 2023 - Medical Assistant in Jersey City, NJRecommendCEO ApprovalBusiness OutlookPros
They take care of their employees
Cons
Long hours and heavy flow at times
- Former Employee★★★★★
Pros
lots of experience and skills gained
Cons
There are no downsides at all
- Former Employee★★★★★
Pros
It’s great short term for those who are looking to get a feel of what it’s like to be in healthcare, the doctors are amazing and supportive, camaraderie between staff is great , the managers are great too but it’s all dependent on site. You’ll build relationships with all these people and it’s a great stepping stone for you if you’re going to further your education. You learn to take vitals, point of care tests, diagnoses, medications etc.
Cons
With all the changes and mergers , you may get pulled out out of your site and moved to another one and that can really go either way. You need to swap shifts with someone who’s willing and most times they’re not willing. Managers tend to be very accommodating but too overbearing and some can be micromanagers which is annoying especially if you’re a good worker.
Continue reading - Former Employee★★★★★
Good Pay Toxic Environment
May 22, 2023 - Site Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Good pay Work-life balance( sometimes managers are expected to do work on their days off administrative and contact by phone) 45 hrs/wk pay overtime Free lunches at every meeting ( there are several meetings every week) They stress engagement (downside they want your staff to like you as if you need to be friends with everyone more so then do your job )
Cons
Favoritism and office politics if you don’t fit in with higher ups they are quick to get rid of you . They have a “circle “ The VP,DM and providers are allowed to speak you you in a condescending way . You have no autonomy in running your site you have to confer with HR about everything . They do not provide efficient training and they don’t provide support. They do ROCs that you aren’t aware of as of form of performance management. Any conversation is considered a write up and written documentation without your knowledge .
- Former Employee, more than 1 year★★★★★
Only Good for Healthcare Experience
May 16, 2023 - Medical ScribeRecommendCEO ApprovalBusiness OutlookPros
3 days off per week, staff is usually nice, decent health benefits, 120 hours of PTO per year, holiday bonus, free scrubs, break rooms are average, some of the providers are nice
Cons
Understaffed, poor management, awful HR follow up, short breaks (12 hour shift only gets 50 minutes total), poor wages, constant site transfers with no gas compensation, rigid schedule, PTO system isn’t great, physicians treat staff members like their in residency, no help during busy hours, training people without additional compensation, physicians can make or break your day, management will talk bad about you to your face, management will also talk bad about you behind your back, very cliquey, management is constantly changing
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Great managers, doctors and co-workers. Fast paced. Working here makes you learn a lot of things specially if working with Dr. Raskin
Cons
none other than a broken fax machine
Continue reading - Former Employee★★★★★
good place to learn
May 24, 2023 - Medical Scribe in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Good paid clinical experience with room to grow in the company
Cons
Corporate will always come to the clinic with the worse ideas
- Former Employee, less than 1 year★★★★★
Slightly above minimum wage nightmare
May 5, 2023 - Medical Assistant in Wayne, NJRecommendCEO ApprovalBusiness OutlookPros
If you’re looking for a temp job it’s fine
Cons
Horrible horrible management at every level. Force employees to work crazy shifts , for example once I was forced to work 7 days straight for.a total of 78 hours in a 2 week period , the manger did this purposefully to force me to exhaustion but also made sure that I didn’t make enough hours for overtime . I am an MD, at the time I was working as a medical assistant to support my family before finishing boards and entering residency , one of the worst jobs I’ve ever had in my life. The doctors are the most condescending , ego driven , narcissists. Pushing patient volume over quality of care and berate employees who took long ( more than 5 mins ) taking histories , not sure if anything’s changed since I worked but I wouldnt recommend this to anyone trying to make money or get experience .
Continue reading - Former Employee, more than 3 years★★★★★
Recommended most for health care students as experience
May 11, 2023 - Medical Scribe in New York, NYRecommendCEO ApprovalBusiness OutlookPros
- Great providers who are willing to mentor future Med/PA/NP/RN students - Can be rewarding sometimes specially if bilingual - growth within the company is very possible
Cons
- Might be sent to other sites rather than the one you have been scheduled for - No union
- Former Employee★★★★★
Pros
Great people to work with. Feels like family
Cons
Higher ups can be aloof and offer no real Help
CITYMD Reviews FAQs
CITYMD has an overall rating of 3.1 out of 5, based on over 1,103 reviews left anonymously by employees. 49% of employees would recommend working at CITYMD to a friend and 44% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
49% of CITYMD employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CITYMD 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CITYMD to be career development, coworkers and the cons to be culture, benefits, management.
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