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Pros
Flexible schedule, time off, food discount on shift
Cons
Toxic work culture, promotions based solely on favouritism, zero support for mental health, feedback is not taken, shift leaders are run into the ground
Pros
> Cactus really strives to build a strong team culture > High employee retention, a lot of staff have been with the company longterm > Cactus tends to promote from within for roles both in the restaurant and into head office
Cons
> Staff food is only discounted during your shift or 1 hour before/after but often they'll still discount outside of these times > IMO diversity and inclusion is still a work in progress but even in my 4 years I've seen a lot of improvement
Pros
Great pay, bar tip out 2%, server tipout 6-7%, good management when I left, overall friendly staff, easy enough to get time off, good training
Cons
Sometimes not enough shifts, some shift leaders gave poor support
Pros
great discount only to use before during or after your shift most people are nice and friendly which makes the environment more welcoming
Cons
doing others duties such as constantly cleaning and bussing tables instead of being at the front greeting and seating. They seemed to only pick the fair pretty people to greet guests and the rest to clean tables
Pros
50% food on shift during paid breaks
Cons
The discount doesn’t apply to eating at the restaurant off shift
Pros
your co-workers will soon be your longtime friends in life easy to swap and give away shifts 50% off staff meals before, during or after your shift
Cons
management only promotes you if they like you favouritism is explicitly shown tips aren’t the best, especially as a hostess if you do your job right, they won’t promote you they’ll cut your shifts if the day is slow
Pros
- Great people and environment - Support from Managers and Shift Leaders - You’re seen as a person and human being, not just an employer - They care about you and necessities - You’re noticed - Transparency with employees - Great and clear communication - If you’re a good employee you will be rewarded for your work and will be offered opportunities to escalate positions - Flexible with schedule as necessities outside the workplace - Understandable and fair with employees - Fair salary - Best environment at a workplace that I’ve ever been - Respectful, supportive and profesional staff - Work doesn't feel like work - Managers are very professional and helpful, they are there for you at any time - Very professional staff, both general staff and corporate staff - Fair brake times, there isn’t a specific time that you have to take a break in a day, you can take short small breaks if you need to, and a break where you’re gonna take longer anything is okay as long as is less than 30 minutes and a manager is informed about it and approves it
Cons
- Schedules are inconsistent, while the start time is accurate, the end time that’s shown on the schedule is almost never what the actual end time will be, each staff member is cut accordingly to management's criteria on if we have enough staff for the work load like how busy the restaurant is, if it’s not necessary to have you then you will be cut, who they cut is based in positions servers, expos, hosts, managers and such, and for each position the first person to be cut would be whoever started first. This isn’t really a bad thing or cons, because you generally will get at least 5 hours, and if due to life necessities you need a more accurate/consistent schedule or hours you can talk to a manager and they will help, so even if it’s a cons you can do something about it by talking to one of your bosses - Ive worked in many different food service companies, and in all of them the food for breaks would be provided for free, here is the first food services company that you have to pay for the food, not full price of course, staff members get a 50% on any item they choose. So it’s not so bad. - Other than that there isn’t really anything else! This company is a great place be employed at :)
Pros
good tips good clientele opportunities to shift lead and move into mgmt
Cons
unpaid breaks once cut, you only get paid for 30 mins even though you may still be serving your tables for longer and actively working
Pros
Shift availability Tips Growth Longevity
Cons
Middle management can be difficult to work with
Pros
- Friendly culture for the most part - Good pay through tips
Cons
- Long hours - May ask you to stay past your shift time on many occasion