What are perks and other benefits like at Datadog?

The technical solutions team members are all helpful and willing to answer any your questions. The culture at Datadog was really great and inviting and the high energy and pace of working on top tier and cutting edge technologies. The product itself is amazing and the tools used to do your job are there such as numerous KB's, office hour type daily meetings for help with your customer ticket issues and weekly one on one with your direct manager. Great place to learn the support engineering model and expand your skills without any prior experience. Numerous perks and incentives (appears as eye candy to a engineer joining that industry) such as great full lunch meals and snacks and drinks of various kinds and paid health benefits and unlimited time off and fitness reimbursement are all great for making your time at the office enjoyable. Communication within the company is frank and frequent and informative which made you feel inclusive. Manager does have a genuine interest in your career but depends on how well your do your best each month - see cons.

Perks are great to make you feel that you are appreciated but keep on eye on how your manager and management perceive your work ethic if you do not meet your monthly goals. Company spends a lot on perks including full healthcare and unlimited timeoff. These perks may affect what your actualy market value salary could be working in a similar role with anther company competitor or not. Management focused too much on metrics and running analytics against your instead of actually investing in you and making your voice heard. Despite having numerous townhalls and open discussion sessions, workers were not listened to or given push back that things will eventually change if given enough time. Don't hold the metrics too high, they do not show the entire story of working as a support engineer. Allow for more time and don't try to reach a MTTR (mean tie to resolution) time when its not achievable or even feasible. Give enough time for onboarding and better plan embed and scheduled time off for leave of absence so that the manager you end up keeps going from one person to another in matter of months Promote people as they grow and allow them to take the risk in a new position and leave room for future promotions and positions as the company and team grows. Not all Support engineers want to be a developer. Foster a team that allows mobility and apply their strengths to benefit the whole team globally rather than have their next great idea dwindle. Restructure the Hack/Dev days to allow more time for learning and gaining insight to the Datadog product and allow time for industry certifications Hire more engineers that can help with the load when peak times come and adjust the metrics requirements accordingly when these peask and valley of voume support tickets come and go.

Datadog is an outstanding observability and security platform that provides deep visibility into infrastructure, applications, and logs—all in a single pane of glass. The platform is intuitive, highly scalable, and continuously innovating with new features like AI-powered monitoring and security analytics. The company culture is also a major highlight. Datadog fosters a collaborative, high-performance environment where employees are supported in their growth. Leadership is transparent, and there's a strong emphasis on customer success. Work-life balance varies by role, but the company offers great benefits and career development opportunities. If you're looking for a cutting-edge monitoring solution or a rewarding place to work, Datadog delivers on both fronts.

Nothing that I can think of!

Great benefits, work life balance, people, and perks

Raises with promotion are not super high

Fantastic & innovative product. Within my time at DDOG, we took over market share, grew revenue YOY and earned a lot of money if you are actually fortunate enough to land big 6 figure deals and held on to your DDOG stocks till Trump won the presidency. Sales Structure is very tight as well, keeping you and your forecast honest. Great office culture, benefits is also another level.

Previously Datadog hired a lot of fresh AEs for the commercial team 3-4 years ago, hence base pay was slightly at the lower end. Times have changed of course, new hires are more selective hence more competitive pay. The biggest cons which like any other aggressive sales teams is that its all about numbers, PG is your bloodline, where you are held accountable for everything. Its a pretty technical product, hence for some it could be a steep learning curve if you're new in tech.

Good benefits, good pay and generally nice people

Very money grubbing with customers. Very proud of the fact that after customer's AWS bill the Datadog bill is 2nd biggest spend for companies.

Good company, lots of individual freedom and responsibility in topics, great atmosphere, strong benefits

None really that I am aware of

Product is so sticky and diverse, tons of greenspace for a CSM to have success expanding and growing accounts. People, office, culture, and benefits are all great

Compensation (specifically base salary) could be higher. 18-month timeline to promote/graduate to higher spend accounts across the CS org. 6-month promotion window cycles

* Aggressive pay rates that aimed to compete with top-talent companies (Google and Facebook were routinely called out) * Stable company that appears to be able to weather turbulent market conditions without massive layoffs

* Leadership was very divorced from day-to-day work of employees, which translated to a lot of needless frustration and crunch on behalf of bottom-level workers * Company culture around DEI was shockingly poor (especially wrt. women's issues), and top-level leadership was flippant at best about these problems * While they theoretically support remote work, in practice their benefits, IT, and HR teams are entirely focused on the main HQ locations, meaning remote employees are often left floundering on their own for even basic issues * Crunch time was a constant expectation, especially for those lower in the hierarchy: on-call shifts of 3-weeks out of 4 was the norm, and most engineers are expected to contribute extra hours towards interviews (often multiple per week)

Great company culture, good management peering, good benefits, amazing people

Complex tech stack, a lot of internal developed tools which take time to master, a lot of team site distribution, office attendance metrics

great product, good benefits, good learning opportunities

lower salary compared to industry levels