Does Datadog offer tuition reimbursement?

- great people, strong collaboration within the team, direct Managers genuinely care about the wellbeing of their team - Great office with catered lunches 3 days per week - Party pups once per month where the whole office gets together and either go out for an event or has a themed party in the office, great for team bonding and also meeting people from other departments - great learning opportunities, they will sponsor your certifications - no layoffs during the period a lot of tech companies were downsizing - good benefits, there is health insurance, pension contributions and fitness reimbursement

- in the last 2 years the focus has been solely on KPIs and numbers, so much that VPs are looking each week into the numbers of tickets the Support Engineers are taking, they revised the KPIs for different product areas as they have different complexity but then decided everyone should get 6 tickets per day which would bring some Support Engineers to 170% utilisation per day, people are overworked and a lot of them above the KPIs required for the role but it seems this is the norme now - Return to office has been so strictly imposed in Support without a possibility to be flexible if peoples life circumstances have changed, it will impact your future progression in the company, they say to stay home if you are not feeling great but your RTO attendance will be impacted and in 6 months when you are up for a promotion the only thing they will see is the number and that you didn't meet the requirements - a lot of attrition, you can rarely find people here longer than 2/3 years, even Managers who have been here longer are leaving - our enablement team is so out of touch with the product and what is actually needed to do the job, they think it's possible to ramp up in 3 months by watching videos, we need more live workshops and experienced Support Engineers showing how to troubleshoot issues

- amazing benefits that are very competitive, including unlimited PTO, healthcare for you and partner, fitness and gym reimbursement, equity, egg freezing, and more - beautiful new office in prime location - very smooth hiring process (back in 2021) - travel opportunities (role dependent) - getting to work alongside some extremely talented and personable individuals (almost always mid-management and below), some who really care about their teams and have amazing leadership skills - great product - well-respected CEO

- salaries are not competitive at all (benchmarked against 27 companies personally all offering 50-70k AUD more for the same role) - 3 day in office requirement (depends on personal preference as to whether this is a pro or con) - terrible, poor leadership in Marketing including managers that don’t turn up for 1-1s and no communication or give conflicting information - no strategy whatsoever to our activities! - no KPIs or goals in marketing whatsoever. Only trying to introduce now - no consistent leadership (had 8 managers, 6 different people) in just over two years - no growth opportunities or clear career paths in the marketing department - some disrespectful local sales teams members which made working together very unpleasant, even after raising it for more than 6 months.

They take great care of us!

Wish there was tuition reimbursement as a benefit.

- Amazing culture that starts from the top. By amazing culture I mean: fun events; fun people; nearly zero politics; respectful leadership - No layoffs in the history of the company. Quite amazing considering so many tech companies were laying off left and right just a few years ago - Free lunch on Mondays, Wednesdays and Fridays. Not always the most appetizing food however, it's free and you can make yourself a decent plate - Pretty good benefits including: unlimited PTO; fitness reimbursement; phone reimbursement; home office setup

- Most departments do not offer full time remote work. Although I enjoy working here, I may have to leave the company soon since I plan to relocate and there's no office where I'm going. - No end of year bonus despite the company being quite successful - No end of year party for the company as a whole

Great culture, additional benefits (catered lunch, snacks, fitness reimbursement, cell phone reimbursement, etc), stable industry

Compensation does not nearly match your output/value to the company

The technical solutions team members are all helpful and willing to answer any your questions. The culture at Datadog was really great and inviting and the high energy and pace of working on top tier and cutting edge technologies. The product itself is amazing and the tools used to do your job are there such as numerous KB's, office hour type daily meetings for help with your customer ticket issues and weekly one on one with your direct manager. Great place to learn the support engineering model and expand your skills without any prior experience. Numerous perks and incentives (appears as eye candy to a engineer joining that industry) such as great full lunch meals and snacks and drinks of various kinds and paid health benefits and unlimited time off and fitness reimbursement are all great for making your time at the office enjoyable. Communication within the company is frank and frequent and informative which made you feel inclusive. Manager does have a genuine interest in your career but depends on how well your do your best each month - see cons.

Perks are great to make you feel that you are appreciated but keep on eye on how your manager and management perceive your work ethic if you do not meet your monthly goals. Company spends a lot on perks including full healthcare and unlimited timeoff. These perks may affect what your actualy market value salary could be working in a similar role with anther company competitor or not. Management focused too much on metrics and running analytics against your instead of actually investing in you and making your voice heard. Despite having numerous townhalls and open discussion sessions, workers were not listened to or given push back that things will eventually change if given enough time. Don't hold the metrics too high, they do not show the entire story of working as a support engineer. Allow for more time and don't try to reach a MTTR (mean tie to resolution) time when its not achievable or even feasible. Give enough time for onboarding and better plan embed and scheduled time off for leave of absence so that the manager you end up keeps going from one person to another in matter of months Promote people as they grow and allow them to take the risk in a new position and leave room for future promotions and positions as the company and team grows. Not all Support engineers want to be a developer. Foster a team that allows mobility and apply their strengths to benefit the whole team globally rather than have their next great idea dwindle. Restructure the Hack/Dev days to allow more time for learning and gaining insight to the Datadog product and allow time for industry certifications Hire more engineers that can help with the load when peak times come and adjust the metrics requirements accordingly when these peask and valley of voume support tickets come and go.

- Best product in this market - Solid culture (albeit, force-fed) - Strong C-suite with great product history. Great future for the product and fantastic stock to have, especially with the ESPP benefit. - Office perks are decent (beautiful office real estate, lunch MWF, snacks, top of line espresso machine, etc) - Great opportunity to travel (if you enjoy that for work) - Decent learning opportunity - Good benefits and perks

- Pay is ABYSMAL, well below the market rate - They will do everything in their power to undercut you with title and pay. They are stern and do not negotiate much no matter how relentless you are. Best in class + well respected product so they can get away with this. - Lower level management is inexperienced and will shun your career development requests. High expectations for work and want you to do this for the above stated abysmal pay. - Onboarding is exhaustingly long and frankly does a poor job of preparing you for real-world experiences at the company. - Inexperienced ICs, if you have a background in the industry you will be educating a lot. Definitely fun to teach folks, but very time consuming. - NO company mobility. They like to sell themselves as if they have this. Too many gates until options like this are available, frankly making it near impossible to move around. - Attrition is the worst I have ever experienced at a company. - High demand for knowledge... again with little pay. - Rampant micromanagement with Sales Managers. Baked into culture here on the Sales floor, and it bleeds into adjacent roles. - Expectation to mainline the corporate kool aid. Constructive feedback is seen as an attack for a company that could do no wrongs. - In office expectation is strictly tracked. 3 strikes your out policy. Don't know when you've got a strike til after the month. - Unlimited PTO is a scam, type of company where you hardly take vacation. Also baked into the culture. - Limited collaboration in this role. Reflects culture and bonus pay as a SE. - Not a lot of cross team/org collaboration, things are very silo'd here. - Criticism is reported, not viewed as actionable. - Little to no organization or standards on how work is done. Everyone has their own approach, and limited sharing on vital information. - Did I say horrible pay?