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      GardaWorld

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      What is the hiring process like at GardaWorld?

      GardaWorld reviews

      Misleading and Disheartening Experience

      Pre-board screening officer
      Former employee
      Mississauga, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      - unionized - they help you with the process before starting the job

      Cons

      Honestly, the entirety of this experience was terrible. I applied for the Pre-Board Screening Officer position in May, 2024. I was called in for an interview then orientation pretty soon after. After I went for the the orientation (this was unpaid btw), I was told that I need to apply for a security pass for the airport. Once I started the process I was told that I need a police clearance from another country as I had lived abroad for more than 6 months in the previous year. Of course this was a lengthy process and I was assured by the hiring team that once I get my pass I will be able to start working. The process of getting all this done took over a month and about $300. All of this work and waiting was of course unpaid and not compensated by the company. Regardless, I went along and completed the requirements and received my temporary pass. After 2 MONTHS of this process, when I reached out the HR team to inform them of this, I'm told I'm being put on a priority list (waitlist)... It was incredibly disheartening to hear this because I had invested so much time, effort and money out of my own pocket to meet their requirements. It has been OVER A YEAR NOW, I was never called in to start the position i was "hired" for. Throughout the year I consistently contacted the HR team, I was mostly speaking with Melissa Sanchez and Ajitha Yogendran and was reassured in each email that I will be contacted once start dates had been specified. After several more months of waiting for a response, I reached out several times again for an update but was sadly ghosted entirely. It's been over a year now and I have not been contacted since August of last year.

      1

      Offer Rescinded After Onboarding – Candidate Experience Concern

      Hr coordinator
      Former employee
      Dallas, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      The initial interview conversations were positive. Company culture statements show strong values and career growth potential.

      Cons

      I went through the full hiring process with the organization and was extended a formal offer with a confirmed start date. I completed the background screening and drug test promptly and communicated a pre-scheduled graduation commitment during the interview process, which was acknowledged at the time. Two days before my scheduled start date, the offer was rescinded due to the same date that had already been disclosed and confirmed. The communication leading up to the rescind was delayed, and there was no proactive discussion or attempt to problem-solve. This was disappointing, especially after completing all onboarding steps in good faith. I am sharing this experience to help candidates be aware and to encourage clearer internal coordination and communication between hiring managers and recruiting. A strong “people-first” culture includes consistency, transparency, and follow-through during the hiring and onboarding phases — and I hope this feedback is helpful for continuous improvement. Lack of communication between recruiting and hiring leadership. Offer was rescinded after onboarding steps were completed. Candidate expectations were not aligned internally.

      3

      Customer services

      Facilitator
      Current freelancer
      Ottawa, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well Organized company with structured hiring process

      Cons

      Long hiring process and 3 steps interview for the facilitator position

      1

      2 Year Review

      Regional recruiter
      Former employee
      Saint Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can’t think of anything positive to say with my experience.

      Cons

      I worked at GardaWorld for 2 years as a Regional Recruiter for the St. Louis office. My opinions stated here are going to be my overall experience. For starters, as a Regional Recruiter you are assigned a branch, I was apart of just the STL branch. I have no problems or issues with the Branch itself. My complaints come from the Recruitment Team. I am going to focus on the Director of Recruitment, the second in command, my direct manager, and my coworkers on the same level as me. I was brought on right before Covid hit, so I had about 1-2 weeks of training in the office before we were sent to work from home. This was my first recruitment job, so I was very inexperienced. The training I needed to be fully ready to go was cut short because of this. You would think there would be some leeway for this, but that was not my experience. What would have been a quick question became an email or teams call sent and waiting an hour for an answer on how to complete a task, a lot of times the task couldn’t wait that long so I would have to do my best to make the right call. Naturally, I wouldn’t be able to make the correct call every time with no experience and no training, but instead of being met with some training on what to do next time, I would be scolded by the recruitment staff, especially my direct manager, on little issues when I wasn’t told how to do something correctly. This went on for a year or so of everything being over a computer screen, not getting any training, then being reprimanded for it. Over the year, I figured out a system that worked for me in my time remote, I was meeting my goals while remote, but I would not hear from my higher ups on anything unless it was an issue. Once we went back into office, I felt the cold shoulder of quiet firing. The recruitment manager directly over me would take recruiters out to lunch and dinner and not include me. When I would ask why I was always met with an eye role and an excuse. It was obvious he didn’t want me there. This went all the way to the director of recruitment. Who slammed a door in my face when I went to ask where I could find a desk for myself when I wasn’t provided one by the STL branch, I had no place to work and was scalded for asking where to find a place to set up the recruitment stuff, which was in a box on the floor. Following that, the STL recruiters were going in one person a day and everyone on Wednesday for a weekly hiring event. Since we didn’t have room for an office for the branch recruiters, We were put in a small conference room for our “office” with no windows. This was a shared issue, but it was depressing and effecting my mental health. Going into the work in the dark, not getting any sunlight during the day, then going home in the dark takes its toll no matter who it is. I asked about this to my direct manager and the second in command, and what we could do and still, eye rolling and looking at me like I asked for $1,000,000. I just wanted to be treated like a human, and I didn’t get that at all from any higher ups. I had never felt such harsh treatment, I didn’t think it was even legal to do that in an office setting. Next, the time came with my performance review, I had hit my numbers every month, attended every hiring event both at the STL office on Wednesday and all over the area, set it up and cleaned up after, and never called off work. Funny enough, that wasn’t good enough and I was given a “low performance” review. For an Entire year. Of. Hitting. My. Goals. It was very obvious I just wasn’t wanted for my initial performance when I wasn’t being helped or trained in any way. My final nail in the coffin, was learning the two other recruiters were making more then me when I started one year before them, because we had both other recruiters leave because of how awful the high ups were, of the new people, one of those coworkers would come in and brag about how much she talks with the second in command outside of work, how much the second in command tells her that she doesn’t tell me, and the overall idea of “Her and I are friends and now I’m better then you and above everything” and I guess it worked, because after I left the company I saw she was promoted. The Recruitment side is horrendous, if you don’t fit into their idea and clique you are ostracized until you leave on your own. Funny how when I did find a new job and put in my two weeks, the person below the director called me and the first thing she said was “not to make it sound like we are getting you out the door, but can you train the new person” I almost gagged. I thought about getting a lawyer involved but was young and dumb at the time. I don’t know if it’s too late to do so now. I was not treated fairly, it was obvious I wasn’t wanted there, and they were going to do whatever it took to make that happen. I would never recommend working as a recruiter. I have had solid performance at every other job besides this one, I have 25 positive reviews on LinkedIn form coworkers and managers to prove how hard I work and my passion for being a good worker for whoever I am with. GardaWorld Recruitment team is a place of bullies, who instead of training me on what I got wrong, kept me in the dark (literally) on anything I could do to improve. I would never recommend working for them. Note: I’m pretty sure the Main Director who slammed the door in my face got fired, but the other managers I went to are still there and have been promoted even more.

      2 Year Review

      Regional recruiter
      Former employee
      Saint Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can’t think of anything positive to say with my experience.

      Cons

      I worked at GardaWorld for 2 years as a Regional Recruiter for the St. Louis office. My opinions stated here are going to be my overall experience. For starters, as a Regional Recruiter you are assigned a branch, I was apart of just the STL branch. I have no problems or issues with the Branch itself. My complaints come from the Recruitment Team. I am going to focus on the Director of Recruitment, the second in command, my direct manager, and my coworkers on the same level as me. I was brought on right before Covid hit, so I had about 1-2 weeks of training in the office before we were sent to work from home. This was my first recruitment job, so I was very inexperienced. The training I needed to be fully ready to go was cut short because of this. You would think there would be some leeway for this, but that was not my experience. What would have been a quick question became an email or teams call sent and waiting an hour for an answer on how to complete a task, a lot of times the task couldn’t wait that long so I would have to do my best to make the right call. Naturally, I wouldn’t be able to make the correct call every time with no experience and no training, but instead of being met with some training on what to do next time, I would be scolded by the recruitment staff, especially my direct manager, on little issues when I wasn’t told how to do something correctly. This went on for a year or so of everything being over a computer screen, not getting any training, then being reprimanded for it. Over the year, I figured out a system that worked for me in my time remote, I was meeting my goals while remote, but I would not hear from my higher ups on anything unless it was an issue. Once we went back into office, I felt the cold shoulder of quiet firing. The recruitment manager directly over me would take recruiters out to lunch and dinner and not include me. When I would ask why I was always met with an eye role and an excuse. It was obvious he didn’t want me there. This went all the way to the director of recruitment. Who slammed a door in my face when I went to ask where I could find a desk for myself when I wasn’t provided one by the STL branch, I had no place to work and was scalded for asking where to find a place to set up the recruitment stuff, which was in a box on the floor. Following that, the STL recruiters were going in one person a day and everyone on Wednesday for a weekly hiring event. Since we didn’t have room for an office for the branch recruiters, We were put in a small conference room for our “office” with no windows. This was a shared issue, but it was depressing and effecting my mental health. Going into the work in the dark, not getting any sunlight during the day, then going home in the dark takes its toll no matter who it is. I asked about this to my direct manager and the second in command, and what we could do and still, eye rolling and looking at me like I asked for $1,000,000. I just wanted to be treated like a human, and I didn’t get that at all from any higher ups. I had never felt such harsh treatment, I didn’t think it was even legal to do that in an office setting. Next, the time came with my performance review, I had hit my numbers every month, attended every hiring event both at the STL office on Wednesday and all over the area, set it up and cleaned up after, and never called off work. Funny enough, that wasn’t good enough and I was given a “low performance” review. For an Entire year. Of. Hitting. My. Goals. It was very obvious I just wasn’t wanted for my initial performance when I wasn’t being helped or trained in any way. My final nail in the coffin, was learning the two other recruiters were making more then me when I started one year before them, because we had both other recruiters leave because of how awful the high ups were, of the new people, one of those coworkers would come in and brag about how much she talks with the second in command outside of work, how much the second in command tells her that she doesn’t tell me, and the overall idea of “Her and I are friends and now I’m better then you and above everything” and I guess it worked, because after I left the company I saw she was promoted. The Recruitment side is horrendous, if you don’t fit into their idea and clique you are ostracized until you leave on your own. Funny how when I did find a new job and put in my two weeks, the person below the director called me and the first thing she said was “not to make it sound like we are getting you out the door, but can you train the new person” I almost gagged. I thought about getting a lawyer involved but was young and dumb at the time. I don’t know if it’s too late to do so now. I was not treated fairly, it was obvious I wasn’t wanted there, and they were going to do whatever it took to make that happen. I would never recommend working as a recruiter. I have had solid performance at every other job besides this one, I have 25 positive reviews on LinkedIn form coworkers and managers to prove how hard I work and my passion for being a good worker for whoever I am with. GardaWorld Recruitment team is a place of bullies, who instead of training me on what I got wrong, kept me in the dark (literally) on anything I could do to improve. I would never recommend working for them. Note: I’m pretty sure the Main Director who slammed the door in my face got fired, but the other managers I went to are still there and have been promoted even more.

      2 Year Review

      Regional recruiter
      Former employee
      Saint Louis, MO
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can’t think of anything positive to say with my experience.

      Cons

      I worked at GardaWorld for 2 years as a Regional Recruiter for the St. Louis office. My opinions stated here are going to be my overall experience. For starters, as a Regional Recruiter you are assigned a branch, I was apart of just the STL branch. I have no problems or issues with the Branch itself. My complaints come from the Recruitment Team. I am going to focus on the Director of Recruitment, the second in command, my direct manager, and my coworkers on the same level as me. I was brought on right before Covid hit, so I had about 1-2 weeks of training in the office before we were sent to work from home. This was my first recruitment job, so I was very inexperienced. The training I needed to be fully ready to go was cut short because of this. You would think there would be some leeway for this, but that was not my experience. What would have been a quick question became an email or teams call sent and waiting an hour for an answer on how to complete a task, a lot of times the task couldn’t wait that long so I would have to do my best to make the right call. Naturally, I wouldn’t be able to make the correct call every time with no experience and no training, but instead of being met with some training on what to do next time, I would be scolded by the recruitment staff, especially my direct manager, on little issues when I wasn’t told how to do something correctly. This went on for a year or so of everything being over a computer screen, not getting any training, then being reprimanded for it. Over the year, I figured out a system that worked for me in my time remote, I was meeting my goals while remote, but I would not hear from my higher ups on anything unless it was an issue. Once we went back into office, I felt the cold shoulder of quiet firing. The recruitment manager directly over me would take recruiters out to lunch and dinner and not include me. When I would ask why I was always met with an eye role and an excuse. It was obvious he didn’t want me there. This went all the way to the director of recruitment. Who slammed a door in my face when I went to ask where I could find a desk for myself when I wasn’t provided one by the STL branch, I had no place to work and was scalded for asking where to find a place to set up the recruitment stuff, which was in a box on the floor. Following that, the STL recruiters were going in one person a day and everyone on Wednesday for a weekly hiring event. Since we didn’t have room for an office for the branch recruiters, We were put in a small conference room for our “office” with no windows. This was a shared issue, but it was depressing and effecting my mental health. Going into the work in the dark, not getting any sunlight during the day, then going home in the dark takes its toll no matter who it is. I asked about this to my direct manager and the second in command, and what we could do and still, eye rolling and looking at me like I asked for $1,000,000. I just wanted to be treated like a human, and I didn’t get that at all from any higher ups. I had never felt such harsh treatment, I didn’t think it was even legal to do that in an office setting. Next, the time came with my performance review, I had hit my numbers every month, attended every hiring event both at the STL office on Wednesday and all over the area, set it up and cleaned up after, and never called off work. Funny enough, that wasn’t good enough and I was given a “low performance” review. For an Entire year. Of. Hitting. My. Goals. It was very obvious I just wasn’t wanted for my initial performance when I wasn’t being helped or trained in any way. My final nail in the coffin, was learning the two other recruiters were making more then me when I started one year before them, because we had both other recruiters leave because of how awful the high ups were, of the new people, one of those coworkers would come in and brag about how much she talks with the second in command outside of work, how much the second in command tells her that she doesn’t tell me, and the overall idea of “Her and I are friends and now I’m better then you and above everything” and I guess it worked, because after I left the company I saw she was promoted. The Recruitment side is horrendous, if you don’t fit into their idea and clique you are ostracized until you leave on your own. Funny how when I did find a new job and put in my two weeks, the person below the director called me and the first thing she said was “not to make it sound like we are getting you out the door, but can you train the new person” I almost gagged. I thought about getting a lawyer involved but was young and dumb at the time. I don’t know if it’s too late to do so now. I was not treated fairly, it was obvious I wasn’t wanted there, and they were going to do whatever it took to make that happen. I would never recommend working as a recruiter. I have had solid performance at every other job besides this one, I have 25 positive reviews on LinkedIn form coworkers and managers to prove how hard I work and my passion for being a good worker for whoever I am with. GardaWorld Recruitment team is a place of bullies, who instead of training me on what I got wrong, kept me in the dark (literally) on anything I could do to improve. I would never recommend working for them. Note: I’m pretty sure the Main Director who slammed the door in my face got fired, but the other managers I went to are still there and have been promoted even more.

      Run.

      Talent acquisition
      Current temporary employee
      North York, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing nice to say.

      Cons

      If you want to work for a narcissist then join this company. Both current managers of the recruitment area should not be managers. Both managers be little you and call you names. They would blame you for everything and not take any responsibility themselves. When it comes to higher management even worse. They have no clue what they are talking about. Management will lie to you and play nice only to screw you over in the end. This is GardaWorld for you. They need to scrap all managers and do a hard reset.

      Offer Rescinded After Onboarding – Candidate Experience Concern

      Hr coordinator
      Former employee
      Dallas, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      The initial interview conversations were positive. Company culture statements show strong values and career growth potential.

      Cons

      I went through the full hiring process with the organization and was extended a formal offer with a confirmed start date. I completed the background screening and drug test promptly and communicated a pre-scheduled graduation commitment during the interview process, which was acknowledged at the time. Two days before my scheduled start date, the offer was rescinded due to the same date that had already been disclosed and confirmed. The communication leading up to the rescind was delayed, and there was no proactive discussion or attempt to problem-solve. This was disappointing, especially after completing all onboarding steps in good faith. I am sharing this experience to help candidates be aware and to encourage clearer internal coordination and communication between hiring managers and recruiting. A strong “people-first” culture includes consistency, transparency, and follow-through during the hiring and onboarding phases — and I hope this feedback is helpful for continuous improvement. Lack of communication between recruiting and hiring leadership. Offer was rescinded after onboarding steps were completed. Candidate expectations were not aligned internally.

      3

      Worst company to work with

      Anonymous employee
      Former employee
      Mississauga, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not Applicable for this Organization

      Cons

      GardaWorld is the worst company to work for . The corporate side of GardaWorld is equally bad . The majority of workers are from one particular community - The usual suspects( preets & deeps) . It is a harrowing experience to deal with them . They lack communication skills, knowledge and have a sense of entitlement as if the hiring managers owe them job . Now internally , it’s rigged with petty office politics . I can review from Talent Acquisition Perspective . The latest “manager” who has been hired is a “preet” -usual suspect who lacks empathy , knowledge , common sense and is a yes man to “her” higher ups . They nitpick and bully over tiny issues and often overlook the bigger picture . The company has no process and cannot give raises as everyone is a cheap stake but the expectations from corporate workers is that they give their lives for this good-for -nothing organization . They give minimum wages to even corporate recruiters which is much lower than the average salary in Toronto for recruiters (50-55k) for experienced people.

      Misleading and Disheartening Experience

      Pre-board screening officer
      Former employee
      Mississauga, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      - unionized - they help you with the process before starting the job

      Cons

      Honestly, the entirety of this experience was terrible. I applied for the Pre-Board Screening Officer position in May, 2024. I was called in for an interview then orientation pretty soon after. After I went for the the orientation (this was unpaid btw), I was told that I need to apply for a security pass for the airport. Once I started the process I was told that I need a police clearance from another country as I had lived abroad for more than 6 months in the previous year. Of course this was a lengthy process and I was assured by the hiring team that once I get my pass I will be able to start working. The process of getting all this done took over a month and about $300. All of this work and waiting was of course unpaid and not compensated by the company. Regardless, I went along and completed the requirements and received my temporary pass. After 2 MONTHS of this process, when I reached out the HR team to inform them of this, I'm told I'm being put on a priority list (waitlist)... It was incredibly disheartening to hear this because I had invested so much time, effort and money out of my own pocket to meet their requirements. It has been OVER A YEAR NOW, I was never called in to start the position i was "hired" for. Throughout the year I consistently contacted the HR team, I was mostly speaking with Melissa Sanchez and Ajitha Yogendran and was reassured in each email that I will be contacted once start dates had been specified. After several more months of waiting for a response, I reached out several times again for an update but was sadly ghosted entirely. It's been over a year now and I have not been contacted since August of last year.

      1