GardaWorld Reviews | Glassdoor

GardaWorld Reviews

Updated June 22, 2017
495 reviews

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Full-time Part-time

2.4
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GardaWorld Founding President and Chief Executive Officer Stéphan D. Crétier
Stéphan D. Crétier
129 Ratings

495 Employee Reviews

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Pros
  • Pay is decent for a no experience required job (in 15 reviews)

  • Good pay, good people, state of the art building (in 17 reviews)

Cons
  • Long hours and no set end schedule (in 22 reviews)

  • broke down trucks, no A/C in the trucks, protecting money that's not your's (in 10 reviews)

More Pros and Cons

  1. Helpful (6)

    "Operration Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in West Palm Beach, FL
    Former Employee - Operations Manager in West Palm Beach, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at GardaWorld full-time (More than 10 years)

    Pros

    If you work Hard and follow the Policy you can work your self fast up to a better Position. the nice thing is you are guarantied 40hour pay with benefits. the other nice thing is two weeks paid vacation and 1 week paid sick leave. Now of course it depends on what type of Boss you get. So long you stay out of trouble privately and be on time at work you will have a Job

    Cons

    Crappy Upper Management what pays them self there Bonuses but tells there Managers you cant get your Raise even that you have a contract with them for the raise. Crappy Trucks and faults promises that you will get new Trucks 250 New truck divided by 184 Branches. The Person that Calculated that should be fired and if investors would invest in new Trucks you would get your Money back instead patching up trucks and sending people out without A/C. saving on the wrong end and giving the investors there Cut instead thinking on the people that risk there lives Daily. Any Owner knows if you keep your Employees Happy you will have less Theft and Less turnaround


  2. "A Joke"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GardaWorld full-time (More than 5 years)

    Pros

    Nothing Good, its a paycheck.

    Cons

    Employees are treated like cattle. Your are just another number to them.

    Advice to Management

    Get a clue. People need compensation and recognition.

  3. "High Risk Low Reward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Messenger in Edison, NJ
    Current Employee - Driver/Messenger in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GardaWorld full-time (More than 10 years)

    Pros

    It's a full-time job, even if you are a part-timer you will work full time hours. When you are officially a full-timer they will offer a benefits package with 401k but they don't match on the 401k so you only get what you put in. You will meet people from both sides of the spectrum, some great, others not so great. Yes you will get to carry a gun but that's only because one day you may have to defend your life with deadly force. Remember you are the good guy so you have to operate within the boundaries of the law so you will be under a microscope, especially when wearing your firearm. Overtime after 40 hours. Pay scare currently starts at around $13 an hour (even if you are armed) and ends around $19 an hour, about $20.50 an hour with the Crew Leader bonus. It will take you 12 years to reach the top of the pay scale. After a year of working full time you get 2 weeks of paid vacation and 6 personal paid days off. Your birthday is considered a paid holiday.

    Cons

    Training is a joke, very minimal HR intervention when employees have issues with management or unsafe working conditions. Teamwork between Managers, Supervisors and employees is nonexistent. Because you are dealing with a lot of money you will be putting your life at risk everyday. You don't get to go home until the work is done. Some days will run you 8 hours, others 12 hours. You will have to be flexible with your schedule because workday and days-off differ every week. There will be times when they schedule you off on a certain day then put you on the schedule to work at the last minute without prior notice. So any plans or appointments you had on that day off, Management will expect you to cancel them, if you can't then they will tell you to call in sick and it will count against you on your attendance. After 4 sick call ins in a 2 year period they start with a verbal warning. Your 7th call in sick will result in automatic termination. They don't care if you bring doctor's notes or if your car broke down. Air-conditioning is not required by law and management knows that so in the heat of summer when the A.C. in your truck stops working you will be expected to complete your route. If you try to refuse the truck management will send you home without pay and possibly lose your job for refusing to work. And no you can't just row down the windows... you can't row down windows in Armored Trucks (even if you wanted to). The Armored Car industry is one of the lowest paid in it's category. Yes you will carry a firearm, yes you are responsible for picking up and dropping off a lot of money but between $13 and $19 an hour is the best you can hope for and you will be treated like a tool by management. The U.S. Post Office, FedEx and UPS essentially do the same thing and pay their Driver/Messengers much better. Being a Armored Car Guard is not cute or cool, it's dangerous and you will not be fairly compensated to deal with those possible dangers. Good luck to you if you decide to take on this type of work.

    Advice to Management

    I was only talking about the Gardaworld Branches in New Jersey. I'm sure overall Gardaworld as a whole is a great company, if not they wouldn't be as big as they are. To management I say take care of the boots on the ground. The boys and girls in the trenches are the face of the company. Professionally maintain your truck fleet.


  4. "It's not what I expected."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Messenger in Runnemede, NJ
    Current Employee - Driver/Messenger in Runnemede, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pick the hours your available.
    Clock in & hit the road.
    Guaranteed 30 hours at least.
    You can carry your gun in New Jersey.

    Cons

    Pay isn't good enough, especially for a job that requires you to have a firearm & bulletproof vest. This makes employees question decisions they make in life.

    Advice to Management

    Pay employees more money so they'll care for the company.


  5. Helpful (1)

    "Poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CVS Teller in Louisville, KY
    Former Employee - CVS Teller in Louisville, KY
    Doesn't Recommend
    Negative Outlook

    I worked at GardaWorld part-time

    Pros

    Get paid twice a month

    Cons

    No training. You may get 15 mins. Instruction and from there you are pretty much on your own. Short handed due to turnover which doesn't allow time for training even if there was a program. Everyone does everything differently and all assume you've been shown how to do the various jobs without asking and when you do the job incorrectly they make you feel like you are stupid.
    Hours are long and you are expected to get your speed in line before you even learn the job.

    Advice to Management

    Get a training program in place. Supervisors need to interact with employees and make sure employee knows how to do the job correctly. Jobs need to be repeated until learned. Given no chance to succeed without training.


  6. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amarillo, TX
    Former Employee - Anonymous Employee in Amarillo, TX
    Doesn't Recommend

    I worked at GardaWorld full-time (More than a year)

    Pros

    Pay is decent.
    Some coworkers were pleasant.

    Cons

    Poor management.
    No organization.
    Start off pay decent, no raises.
    Chaotic and poorly ran.
    Dirty, filthy work environment, did not have anyone to clean areas(especially restrooms) filthy.
    High turnover.


  7. Helpful (1)

    "Very negative experience all around."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Odessa, TX
    Current Employee - Driver in Odessa, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GardaWorld full-time (Less than a year)

    Pros

    I have no pros for working at the Odessa, TX branch.

    Cons

    Very poor management, unorganized, we don't get our schedule until the work week starts. The week starts on Monday & I receive my schedule around 9-10 pm on Sunday. I have received schedule changes through the week at 1 am & 4 am by text on more than one occasion. I regularly show up on time & wait 30 minutes to an hour for management to show up. TERRIBLE PLACE TO WORK!

    Advice to Management

    They just need new management at the Odessa TX branch.

  8. Helpful (2)

    "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Messenger in Indianapolis, IN
    Current Employee - Driver/Messenger in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GardaWorld full-time (Less than a year)

    Pros

    Get to carry firearm
    Not stuck in one place all the time
    Handle large sums of money
    Looks good on a resume
    Provide all need equipment except boots and firearm
    Insurance+benefits
    Lots of hours

    Cons

    Lots of hours
    Don't always like who your partnered with
    Can be stressful
    Risking your life for someone else's money
    Trucks stand out not low key
    Pay could be better

    Advice to Management

    Increase pay rate, we are risking our lives for someone else's money


  9. Helpful (1)

    "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver/Messenger in Las Vegas, NV
    Former Employee - Driver/Messenger in Las Vegas, NV
    Neutral Outlook
    Disapproves of CEO

    I worked at GardaWorld full-time (More than 3 years)

    Pros

    Meet new people and great experience if you want to go into law enforcement or security at hotels in your area

    Cons

    Company is not worth it,health insurance is terrible,long hours no over time until you reach 50+ hours in a week


  10. Helpful (2)

    "Stepping Stone Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Messenger in Columbia, MO
    Current Employee - Driver/Messenger in Columbia, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GardaWorld full-time (Less than a year)

    Pros

    Sit in a truck and look up new jobs on your phone and get paid for it.

    Cons

    The trucks are horrible, in the verge of breaking down. You never know when you will get off for the day, on average work 12 hours a day but could be more depending on the route. Almost 0 time for your personal life working 5-6 days a week and not having a set time to clock out. Overtime doesn't start until after 50 hours.

    Advice to Management

    A simple radio in the truck would work wonders on morale.


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