GardaWorld Reviews | Glassdoor

GardaWorld Reviews

Updated September 25, 2017
526 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
GardaWorld Founding President and Chief Executive Officer Stéphan D. Crétier
Stéphan D. Crétier
142 Ratings

526 Employee Reviews

Sort: PopularRatingDate

Pros
  • Pay is decent for a no experience required job (in 15 reviews)

  • Good pay, good people, state of the art building (in 18 reviews)

Cons
  • Long hours, need to be available 24/7 (in 23 reviews)

  • broke down trucks, no A/C in the trucks, protecting money that's not your's (in 10 reviews)

More Pros and Cons

  1. "Armored courier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Armored Courier in Saint Paul, MN
    Current Employee - Driver/Armored Courier in Saint Paul, MN
    Positive Outlook

    I have been working at GardaWorld full-time (More than a year)

    Pros

    One Pro to working at Garda would be the your co-workers. They are the ones to make the day go smoothly. The starting pay is also decent for those of you looking for more than just minimum wage.

    Cons

    The amount of time you have to put into work is something I would consider a Con here. If you are looking to work more than your 40 hours then Garda is for you. You will more than likely be working no less than 45 hours a week, although it really depend on how you and your partner work together getting through the route, sometimes it does come down to how management distributes the stops.
    Another Con for me is the staff, they seem to look out for themselves instead of the employees.

    Advice to Management

    Learn how to manage new customers with how many routes and employees you have in the branch. New customers is always a good thing but when your also overwhelming your employees this causes issues, like poor customer service and way to much overtime.


  2. Helpful (1)

    "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Interesting work, good work life balance

    Cons

    Human Resources system operates very poorly

  3. "Assistant Facility Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AFSO in Arlington, VA
    Former Employee - AFSO in Arlington, VA
    Doesn't Recommend
    Neutral Outlook

    I worked at GardaWorld part-time (More than 5 years)

    Pros

    Get company and people to work with. Fantastic salary; flexible hours. Since I was an hourly employee I did not request benefits but I know the full timers were happy.

    Cons

    GardaWorld purchased Aegis and the contract I worked was awarded to Aegis and I know the deployed individuals were not happy with that because Garda treated the employee very well and I've heard and personally experienced unpleasant incounters with Aegis upper management with deployed employees. Example being one upper management would try to blackball employee clearance so they had a hard time getting another contract job.

    Advice to Management

    Treat your employees the way you would want to be treated!


  4. "Awesome but sometimes not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GardaWorld full-time

    Pros

    40 h/per week pay guaranteed, holiday pay, easy to get OT

    Cons

    First 180 days damaging the truck = fired, can get over heated, and it is cash service so danger of theft/mugging

    Advice to Management

    A/c please, a working union for truck maintenece, and double sided buildings for easier access with the trucks (both sides of building having an entry /exit )


  5. "It's a Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Supervisor in Roseburg, OR
    Former Employee - Branch Supervisor in Roseburg, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GardaWorld full-time (Less than a year)

    Pros

    The pros for GardaWorld, for me as a Supervisor, varied day-by-day. The majority of the work is very tedious and repetitive; however, you get to work outside of a building and you get to see smiling faces and work with the same customers everyday, that is assuming you are assigned to the same route everyday.

    While you are at work you get to enjoy your exercise, especially when you are the messenger on a truck. You will be challenged everyday to lift heavy bags of money, bags of coin, and boxes of coin which certainly help you get your work out and, if you are counting, you will get your steps in, too.

    When you are out and about you are somewhat charged with managing yourself. As a Supervisor, I was responsible for managing the entire route system in a particular city; however, if you are just a messenger or driver, you are pretty much left to your own and allowed to do whatever is necessary to get the job done, within reason.

    A plus, for me, is that kids love seeing the big armored trucks and they love waving at you and saying "Hi". I love kids so this is a plus, for me.

    Cons

    The location I worked out of has a lot of immature people who love to talk behind each other's backs, including the managers, as well as a lot of drama queens. If you were not a part of the "clique", they all banded against you and had nothing positive to say about you which is super unfortunate because that is how GardaWorld, especially this branch, looses it's employees and it is one of the top reasons current employees are seeking a different job.

    The management team was excellent until we took over another branch in April. Since that transition, neither of the managers get along with each other. They are constantly throwing each other on the bus and neither of them take responsibility for anything they do. One of the managers will tell you anything you want to hear, such as time off requests being approved, and then at the last minute he will tell you he couldn't do it and tell you to "deal with it".

    The vehicles we had, when I first started, were terrible. They upgraded us to a brand new 2017 fleet which was extremely nice; however, the driver and messenger are not allowed to be near each other anymore which, for some people is great and for others is bad. With that being said; however, messengers will generally sit up front with the driver on a rigid plastic tub as the front has only one seat, with a seat belt, and that is the driver's. One of our "new" vehicles had 600,000+ miles on it and whenever they used it the air conditioning would not work. The recommendation they received, from management, when it was 110 degrees outside, was "drink a lot of water"... that's it.

    Oh, and while talking about vehicles, GardaWorld does not pay their maintenance bills so the places that actually did work on the vehicles and got things repaired refuse to service their vehicles anymore so the vehicles are taken to a shop that claims they fix things but... it shouldn't take 18 trips to the mechanic to fix a seat belt... just my opinion.

    Also, if you are hoping GardaWorld fulfills their statement on you only have to supply your own fire arm and boots, you're fooling yourself. They claim they will supply everything else but they don't. I have seen new employees be supplied with shirts and that's it. I was supplied with body armor... that expired in 2007... seems safe. One of my co-workers had body armor that literally fell apart in his vest carrier. If you get offered a job here, expect to buy your own holster, your own uniforms and clothing, your own boots, and anything else you want to use (ahem: armor).

    You will also get to meet a lot of wonderful customers who absolutely despise Garda. They are so friendly and are not rude, at all. They treat you like a second-class citizen and sometimes straight up tell you you're stupid because you didn't deliver that box of quarters that was never loaded onto your truck because they (the customer) never ordered it. This is a customer service job, folks, just like answering calls in a call center.

    Advice to Management

    Ha. Ha. Ha. They don't listen, by the way.


  6. Helpful (3)

    "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GardaWorld full-time

    Pros

    They are always hiring because of turnover.

    Cons

    Management is cold as ice. They do not care about their employees at all. Benefits are horrible. Communication to employees is non existent.

    Advice to Management

    Realize the importance of your employees. Be friendly. Be kind. Be personable. Understand that employees have families and responsibilities, especially during a hurricane.


  7. Helpful (3)

    "WORST COMPANY TO WORK FOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GardaWorld full-time (More than 3 years)

    Pros

    None they pay less than competitors and make you provide everything other than the shirt and pants.

    Cons

    this company goes out of its way to not do the right thing for their employees they cant even handle paying their bills with hundreds of thousands of dollars from numerous vendors past due my advice for anyone dealing with them is run.

    Advice to Management

    Pay your bills and be decent human beings

  8. Helpful (3)

    "Worst Company I have ever worked for by far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GardaWorld full-time (More than 10 years)

    Pros

    There aren't any. Management thinks they know everything but they don't have a clue.

    Cons

    Too long to list. I would be typing here all day. They company was taken over by a Canadian Company about six years ago and it went straight downhill from there. Unethical culture and a demotivated staff.

    Advice to Management

    Learn how to treat people with respect and stop trying to think up ways to stick it to your employees. Since you cut out every single benefit it might be nice to give some back.


  9. Helpful (1)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coin Operations in Edison, NJ
    Former Employee - Coin Operations in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GardaWorld full-time (Less than a year)

    Pros

    Not really any pros to be fair.

    Cons

    Poor Management, faulty equipment for (Coin Operations), long days, very rude towards one another, except Thurman of Edison NJ. Oh and benefits are expensive follow by companies union which drains your hard earn money. Best of luck if you get this job, you will need it.

    Advice to Management

    Update your equipment and stop being cheap, also make room for the people who actually should be management and shouldn't.


  10. Helpful (2)

    "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branh Manager
    Former Employee - Branh Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GardaWorld full-time

    Pros

    Company allows you to create and mold your own cultural environment and run a branch as if it were your own business

    Cons

    Long hours, need to be available 24/7. Many, many reports to fill out. Too many daily tasks to get done is a reasonable work day. The better you perform, the more they want . A thankless career.

    Advice to Management

    Need to raise prices on customers so management can still operate while maintaining budgets with more employees. More employees needed to spread out tasks. Management would then not be overworked and employee retention
     in general would be far greater. Management could focus on managing and not inundated with handling every issue with the branch. These tasks range administrative and training to discipline, etc... while trying to manage. Extremely difficult and stressful.


Showing 526 of 541 reviews
Reset Filters