Pros
Getting to help people learn how to maintain their cars
Cons
Literally everything else. In my almost 3 years as a General manager, I can count on 1 hand how many times I was actually paid out a bonus. Had so many issues with even just getting my pay check. Company often changes what qualifies you for a bonus, and the benefits you would receive working for the company. Upper management live in a dream world, and most have not worked in the shop environment for many years, and even those that have, act like they haven't. The only way I would ever recommend someone to work for this company, is if the franchise that runs most of the stores in Texas was to go away, and let corporate actually fix the issues in the stores.