Pros
If you are in management at any level, you can get certain benefits like pto. All employees get a free shift meal for every shift worked. You can work up in the company with hard work and sucking up.
Cons
The pay is not worth the work put in. Captains in my area are going on a second year without cost of living increases in pay, despite the minimum wage going up significantly in the area. Upper management tends to care way more about numbers and sales then ensuring the restaurant is actually running smoothly, the staff are trained properly, and there’s not skeleton crews. The lack of raises, the decline in ingredients, and the increasing level of duties make this job miserable.