OpenText FAQ

Have questions about working at OpenText? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at OpenText.

All answers shown come directly from OpenText Reviews and are not edited or altered.

68 English questions out of 68

November 16, 2021

What is paid time off like at OpenText?

Pros

Good benefits package and time off Working remotely

Cons

No work life balance. You will find many colleagues putting in 10-12 hour days. No upward movement or advancement unless you work in one of the 5 big offices. Waterloo, San Mateo, Munich, Singapore or India. "Center of Excellence" is code speak for cheap Indian labor. Most are short term, or don't have the needed skills. Liberal virtue signaling. Lots of jumping into leftist initiatives. Most middle and upper management positions are filled externally. Usually blwith people upper management used to work with at other companies.

Advice to Management

Pay attention to your remote people. You treat this remote working as if its a new trend due to COVID. You have had remote employees for over 20 years. Yet you seem to ignore them all. They are actually some of the best talent and resources you have. But, they are not in one of the big 5 offices, so you ignore them. By the way, the term "Center of Excellence", and how OpenText uses it, is a major insult to all of your Canadian, US, European and other global employees.

Good benefits package and time off

November 16, 2021

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January 29, 2020

Does OpenText offer massages?

Pros

There is always toxic people no matter where you work and there is few in OpenText. You can see them always complaining about OT but still not leaving to work in another company! OT is not the perfect place yet and they are working little by little to improve your experience. In OT you have 23.5 working hours to help with different charities, they created the Leadership Development programme for people interested in learning managerial skills. IT external education is funded sometimes in full which benefit people working in the technical side of the business. Some Dpts. have the flexibility to work from home when needed. No micro-management, no close door policy, managers are part of the team, you can see some of them having lunch with their teams! Wellness programme, pension up to 5%, free parking, free fruit on mondays, nespresso coffee machines around the building (if one is giving trouble you have another 3 machines, wont take you more than 5 minutes to get to the next one!)

Cons

Salaries can be improved, that is why few people decided to leave.

Advice to Management

If you are a manager that shares and have fun with your team, keep doing it! People work harder when feels appreciated. For managers that keep their distance, talk to the managers mentioned before :)

Wellness programme, pension up to 5%, free parking, free fruit on mondays, nespresso coffee machines around the building (if one is giving trouble you have another 3 machines, wont take you more than 5 minutes to get to the next one!)

January 29, 2020

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November 6, 2021

Does OpenText offer relocation assistance?

Pros

Very good company benefits package

Cons

Too many processes Late shift Workload Far from our home

Advice to Management

Stream line the process into simple one

Very good company benefits package

November 6, 2021

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August 1, 2021

Does OpenText offer dental insurance?

Pros

• Promotes learning development thru educational assistance and trainings. Management is also open for internal transfers to expand your career further in the company. • Benefits are fine: HMO, Group Life Insurance, 14th month pay, Variable Bonus, 14k Medical Allowance, 30% Night Diff, Transpo and Rice Allowance, Annual Increase. More Vacations leaves are added once you progress in years, starting Year 3. These benefits are one of the reasons why I do not leave yet because these are much more complete as compared outside. • Annual increase and promotions were halted at the onset of pandemic but it was restored come April 2021 due to good 2020 results. • Early retirement package at the back pay will be received by those employees of more than 10 yrs of service who decided to leave the company. • Managers are supportive in your career plan. • People here are great. I can only count difficult people with just my ten fingers. • Procesd improvement culture

Cons

• It is a company that is more customer-centric than employee-centric. • Company needs to work harder on employee retention as seasoned resources keep on leaving. Management's solution is to hire new ones. I'm afraid that one day, we will be a company of new hires. It is really a survival of the fittest. • End-to-end role is more of just a title only. Compensation is at low par to the company's competitors. OpenText should really consider to strengthen their compensation. Admit it or not, but your resources go to your competitors for the same end-to-end role with much more higher pay grade. HR keeps on saying that they will review this but hey, it was 2018 then and you currently have the same spiels. Have you really reviewed it?? • Rewards and recognition are experiened only by an elusive clique that ticked the metrics and business impact. They deserve it, yes. However, most of the hardworking but not-so-visible employees are not being appreciated well.

Advice to Management

I am blessed that I have a great manager but some teams do not. Their managers just want to have a good record and image for their boss by always saying yes to whatever his command is, but fail to check the needs of their directs. This compromises the mental health of their team so please conduct more leadership trainings to improve the people skills of all of the managers, especially if those are technical people before who know less than managing a team.

• Benefits are fine: HMO, Group Life Insurance, 14th month pay, Variable Bonus, 14k Medical Allowance, 30% Night Diff, Transpo and Rice Allowance, Annual Increase.

August 1, 2021

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February 10, 2021

Does OpenText offer family leave?

Pros

Good, knowledgeable people, innovative products, good management, good pay, good benefits

Cons

Little to no Loyalty to their employees. If they can save money by getting rid of your position and hiring 2-3 new engineers in a very low cost of labor area to replace you, they won't think twice about doing it. And yes, they actually expect you to train your replacements.

Advice to Management

BE LOYAL TO YOUR EMPLOYEES!

Good, knowledgeable people, innovative products, good management, good pay, good benefits

February 10, 2021

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68 English questions out of 68

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