OpenText Reviews | Glassdoor

OpenText Reviews

Updated December 15, 2017
972 reviews

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3.0
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
545 Ratings

972 Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 142 reviews)

  • Very flexible with Dress Code and work from home policies; (in 38 reviews)

Cons
  • Work/ life balance can be challenging (in 26 reviews)

  • Senior management rarely listen to criticism or implement real change to ongoing problems (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (47)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    The environment is great, people are hard working and friendly to each other. There is no micro-management! The company is fair to its employees and have good communication regarding its goals and acquisitions. The employees are generally loyal to OpenText, this says something very nice about OpenText!

    Cons

    It would be nice if colleagues would be able to meet each other at least once per year!


  2. Helpful (8)

    "not sure what this company's overall goals are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    decent office space - generous coffee selection -

    Cons

    lack of communication - real communication - they are great at presenting feel good stories - but forget about getting guidance and goals for the company. Seems like the acquisitions are buy it and forget it after thought. You know like all those trinkets you pick up at the local swap meet or flea market. never to be seen again. I believe Forbes said - slow death of 1000 cuts.

    Advice to Management

    when you have an acquisition, have a plan and communicate it to the people you are on boarding. Without it there is no hope for a good future.

  3. "Stable company focused on acquisitions. No organic growth."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    Friendly environment, good work-life balance.

    Cons

    Teams are siloed. Limited opportunities for growth and lateral movements.

    Advice to Management

    Focus on staff development and make it work for the company.


  4. Helpful (2)

    "Great... for a lumbering giant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Scottsdale, AZ
    Former Employee - Software Engineer in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 8 years)

    Pros

    Relatively nice company to work for, generous time-off policy

    Cons

    Hostile work atmosphere allowed, a large giant that can move slowly

    Advice to Management

    It's not just about how talented someone is


  5. Helpful (5)

    "Confused, Lacks Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    In right selling role, the technologies can be packaged to appeal to strategic interests of large clients

    Cons

    Leadership is lacking, channel conflicts abound, and sales teams are confused and lack motivation

    Advice to Management

    Board should act to change mgt


  6. Helpful (1)

    "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in Pasadena, CA
    Current Employee - Associate Consultant in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    Good starting off salary for recent graduates

    Cons

    Not a place someone would want to stay long term.


  7. Helpful (4)

    "Performance Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at OpenText full-time

    Pros

    Work-life balance is good here

    Cons

    Noone knows what they are doing

    Advice to Management

    Lots of accusations make it difficult for the employes to focus.Things keep changing every day

  8. Helpful (12)

    "Treated like a disposable tool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (Less than a year)

    Pros

    Cannot think of much at time of departure other than the stock discount on the employee stock purchase plan was pretty nice

    Cons

    The company pays employees way below market.
    Work/life balance is horrible on most leveraged resources.
    The company prides itself on being a great Canadian company rather than a great company.
    The benefits packages from year to year available change based on the health issues with executive management.
    Treat employees with serious medical conditions like garbage while its CEO is treated differently, instead of checking on how employee is recovering showing an ounce of concern, they threaten termination.
    What they list as a physical requirement for a position is blatantly false compared to what is actually required.

    Advice to Management

    Make OpenText a great place to work globally, not just a Canadian one.
    Update your HR policies and procedures around job description, pay rate and extended absences.
    Also select benefits packages in consideration of other employees than a selected few.


  9. Helpful (7)

    "Company does not care about its employees"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at OpenText full-time

    Pros

    My salary and benefits are very good, though I retained those after the company I worked for was acquired by OpenText, so this may not represent OpenText policy.

    Cons

    OpenText is extremely centralized, high level managment needs to approve even minor items. Everything has to go strictly by the policy, no exceptions, regardless of the needs or wishes of the employees.

    Advice to Management

    Listen to your employees and do not force everyone into the same mold.


  10. Helpful (6)

    "Drowning in Processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at OpenText full-time

    Pros

    Canadians are genuinely nice people

    Cons

    Drowning in processes. If you think outside the box, there had better be a process to follow. Or you’ll need to write one.

    Advice to Management

    You’re killing productivity at the expense of too many processes


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