OpenText Reviews | Glassdoor

OpenText Reviews

Updated December 8, 2018
1,243 reviews

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3.0
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
725 Ratings

Employee Reviews

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Pros
Cons
  • "No standard process and work life balance" (in 34 reviews)

  • "Sometime senior management does not response" (in 38 reviews)

More Pros and Cons

  1. "Work Life balance company, better if can work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Representative in New York, NY
    Current Employee - Account Development Representative in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Work life balance, 20 days of Annual leave

    Cons

    Rooms to improve in cultures, respect and diversity

    Advice to Management

    Career growth and path


  2. Helpful (11)

    "This company funds its growth on the back of its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 10 years)

    Pros

    New Technology, Good People, flexible work environment(tele-commute, dress, hours).

    Cons

    very poor HR department, very poor pay raises, focus on executive compensation over worker-bee compensation. This company's strategy is "growth by acquisition". They do not invest in on-going operations. They have annual layoffs and appear to be moving to an 60% or greater off-shore employment strategy. The CEO is a micro manager and still seems to think he is leading a startup company. They freeze business travel every year, but the CEO still flies on chartered jets and uses private drivers. This is a burn out shop, so be prepared for the expectation of 10+ hour days plus weekend work.

    Advice to Management

    Throw your employees a bone every now and then. Every year you cut or reduce the benefits for employees. In 2016 it was a reduction in 401k match. In 2017 it was an increase in health care premiums. In 2018 it was the elimination of the global awards and recognition program and the elimination of tele-commuting.

  3. Helpful (7)

    "Lead Solutions Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time

    Pros

    Good Technology, Good People, flexible work environment(tele-commute, dress, hours). Other than than it is down hill from here.

    Cons

    So many but here is the biggest. OpenText is a cancer, it eats companies through acquisitions. Then slowing kills everything good about that company. Benefits and perks are reduced after a year from the acquisition. 401k dropped to 1% match but they word it as 25% up to 4% because they now just saying 1% is horrible. Everything is monitored and scrutinized, from expense reporting to the number of times you use your badge to get into the building. They are extremely cheap, went 3 years without a raise but the company was growing 25% year over year.

    Advice to Management

    I would give advice to management but they clearly are not listening. So there is no point.


  4. Helpful (7)

    "Disappointing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    Good pay, benefits, immediate manager, with some innovative methods and processes.

    Cons

    This company grows by acquiring other companies. Beyond branding, there is little integration into the overall product line. The result is multiple, frequently overlapping products, operating independently, with no overarching leadership. This also leads to layoffs and politics.

    Advice to Management

    One feels as if management is basing its growth strategy on what’s been acquired, rather than acquiring based on a strategy. Acquire more strategically so that the product line is not so fractured. Add new leadership to acquired teams so that people and products are focused on a unified, corporate-wide goal.


  5. Helpful (10)

    "Avoid At All Costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Solution Consultant in Dulles, VA
    Former Employee - Sales Solution Consultant in Dulles, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time (Less than a year)

    Pros

    There really are none, if your manager isn't out to save their own rear his manager is out to save his.

    Cons

    No advancement, being the target of unfounded accusations, having to placate idiots. You name it, this company is the worst of any of that.

    Advice to Management

    Come up with a plan to make money instead of making it on accident


  6. Helpful (15)

    "Add my carcass to the many that have been sacrificed in the name of acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    None that I can think of.

    Cons

    Lost money in acquisition due to poor 401k match. only 1%.
    Poor benefit package
    Kept my team intact for 18 months, assuring everybody that we were safe from layoffs. Started "restructuring" and was still assured all was good. Let go within 3 months.

    Advice to Management

    Laid off because I don't live near the home base, Waterloo. If that is the case, then stop buying companies from outside of Waterloo. Ruining peoples lives for corporate greed.


  7. Helpful (3)

    "Too many office politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 8 years)

    Pros

    Flexible schedule, paid time off

    Cons

    Pay raises and fair reviews are very rare. Too many acquisitions. Too many organizational changes

  8. Helpful (8)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    Nothing great to work for this company

    Cons

    Lowest paid employer in the Bay area with no RSUs


  9. Helpful (7)

    "Long Term Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 8 years)

    Pros

    -Good work life balance
    -Larger arena to display, leverage skills and knowledge
    -Can move around projects as multiple products are developed under the same roof
    -Provides shuttles/transportation to and fro work
    -Good annual events
    -You can reach out to your boss easily for raising concerns (how it is taken care is part of cons)
    -Work satisfaction will be very good
    -Acquires a new company almost every quarter, so can work with new products integrations
    -Manageable work pressure (except a few projects)
    -Employee friendly policies (slowly diminishing)
    -Very good agile development model to enrich your experience
    -Leaves lot of space to propose and accommodate technological enhancements in products

    Cons

    - Very bad paymaster for long-standing employees working year after year. I think they try to enforce the quote - never love your company.
    -Slowly moving away from Employee friendly policies

    Advice to Management

    Mark, Muhi & Sr. Management - a lot for you ppl:
    -You can raise concern with your boss but only a few put efforts to correct the concern. It's your odd luck if you are stuck with such a boss.

    -Never cares for your experience and domain knowledge and tend to provide bad appraisals (salary-wise).
    -Leaves no scope for any request to review the appraisal even 2%. You just have to leave the company. I have seen the best of the resources leaving the company for this same reason.

    - The weird part is after the senior resource leaves with no margin to negotiate, a candidate with similar years of experience will be rolled out an offer with 20% to 30% more salary. And it takes 6months for the resource to acquire the skills to start working on the new project or product. Could never understand the policy of showing exit doors to good experienced resources.

    - The company tries to go and get fresh college passed outs in huge numbers. Out of that hardly 10% are productive and converted to full time employee(fte) while the remaining eat the network bandwidth passing time on fb, youtube and music channels and prepare interviews to join other companies.

    - The salary difference between the fresher who gets converted to full-time employee & Senior Software Engineer(SSE) working in Opentext for last 5 to 6yrs will be hardly 500$ to 1000$s. The senior resources wonder how come freshers who hardly has product knowledge and barely productive without his/her help are paid as good as the senior resource.

    - The more number of freshers, the team has the lesser will be the appraisal the seniors get because 99% effort will be made to correct the freshers' salaries to align to the market trend. While long-standing employees will be left 100s of miles year after year.

    -Leadership openly conveys that the entire annual budget allocated for appraisals is eaten away in correcting the freshers' pay scales.


  10. Helpful (6)

    "Didn't like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential
    Former Employee - Confidential
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than 3 years)

    Pros

    Benefits. Some employees get the week of Christmas off, due to manufacturers shutting down for the holidays.

    Cons

    Company purchased company I work for. Already had to deal with dysfunction within original org...acquisition brought on another layer. Some integrations don't seem to be happening fast enough. Some managers/leaders will treat you as though you are a moron. Information isn't readily shared by some other groups, information that you need isn't quite there...disparity continues...OT products are boring...I could go on, but why bother?