OpenText Reviews | Glassdoor

OpenText Reviews

Updated August 17, 2017
871 reviews

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3.0
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
479 Ratings

871 Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 121 reviews)

  • Work from home option as and when needed (in 27 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (25)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    The environment is great, people are hard working and friendly to each other. There is no micro-management! The company is fair to its employees and have good communication regarding its goals and acquisitions. The employees are generally loyal to OpenText, this says something very nice about OpenText!

    Cons

    It would be nice if colleagues would be able to meet each other at least once per year!


  2. "Desktop support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Technician in San Mateo, CA
    Former Employee - Desktop Support Technician in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Challenging environment with all computer related environment.

    Cons

    Software related environment for Users.

  3. "Enterprise"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    Work from home. Some travel required.

    Cons

    Travel required on short notice.


  4. Helpful (4)

    "Check the box"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time

    Pros

    The individual contributors and level 1 management are quite good

    Cons

    No growth strategy other than buy more companies and milk them so revenues are higher

    All processes are way more complex than necessary

    Mid to senior management knows not to question anything or make any waves or you are out. It is all about checking the boxes that you are. Wing asked to check whether it makes sense to do so or not. No innovation whatsoever

    Advice to Management

    Wake up, come up with an actual growth strategy, and innovate!


  5. Helpful (3)

    "Working for OpenText after aquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time

    Pros

    Challenging Work. Good people. Good products. Decent vacation.

    Cons

    Benefits could be better.
    Frequent restructuring especially after large acquisitions.

    Advice to Management

    Get to know your skilled people after acquisitions.


  6. "My time with OpenText"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time

    Pros

    They strive to make experience customer-centric.

    Cons

    There seems to be to many acquisitions as of late.

    Advice to Management

    Let the experienced team members do what they do best.


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    Good corporate environment and team

    Cons

    Should try to retain employees better

  8. Helpful (8)

    "Run for the hills!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time

    Pros

    Good work/life balance. Good if you have no desire to just put your head down and do what people say without questioning or any input - no more, no less.

    Cons

    Zero opportunity for growth. No bonuses. No voice. Layoffs without any insight to impact to team or business, seemingly only based on salary and/or job title. Top talent either leaves or gets laid off.

    Advice to Management

    Top down management style needs to be adjusted to give employees a voice. Need to find a way to keep top talent


  9. Helpful (7)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time

    Pros

    Work life balance is good, no micro management, benefits are ok, time off is good.

    Cons

    most managers are remote so it is hard to get good manager/employee communication. Management does not care one iota about longevity or allegiance to the company......hard to move up once you are in one role, you are basically stuck. Compensation is below average in my area for my position.


  10. Helpful (12)

    "3rd World Catastrophe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at OpenText full-time

    Pros

    Work from home flexibility used to be nice, but that's been changing
    Benefits were great when it was GXS, before the acquisition

    Cons

    Some of the worst management you'll ever encounter. The incompetence and backstabbing is unbelievable. They spend most of their day trying to figure out how to best shield themselves from accountability, instead of trying to improve the environment. Completely spineless.
    Expected to work at all hours of the day, every day
    No career trajectory, just be a good slave and apply band-aids

    Advice to Management

    You may as well shut down the Gaithersburg, MD office. Management there has failed on every level, and has continued to


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