OpenText Reviews

Updated Jul 10, 2020

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3.1
59%
Recommend to a Friend
61%
Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
960 Ratings
Pros
Cons
  • "No cons to say About open text(in 45 reviews)

  • "Minimum Learning, Work life balance is bad for Support teams(in 44 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great Training Program"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Senior Enterprise Account Executive in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than 3 years

    Pros

    Culture, Opportunity, People and Vision

    Cons

    None to share at this time

  2. Helpful (4)

    "This is an acquisition company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Management 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    Work with some of the nicest people ever who are hardworking and collaborative.

    Cons

    Management positions given to some who have no business managing and are completely unprofessional to say the least. This is an acquisition company, so most work is focused on those efforts.

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  3. Helpful (1)

    "Questionable job security with great coworkers and training"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Analyst in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time for more than a year

    Pros

    great training, great coworkers, great managers, you are given many tools to succeed

    Cons

    Questionable job security. Regular acquisitions resulting in layoffs and "corporate restructuring"

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  4. "Large company with large company problems."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than 10 years

    Pros

    Large company with many opportunities.

    Cons

    You can get lost in the shuffle with so many employees.

  5. "Great experience!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Brentwood, TN
    Recommends
    Positive Outlook

    I worked at OpenText full-time for more than 5 years

    Pros

    Very interesting work, using ever-advancing technologies and processes. Best understanding of 'team' I've ever seen, felt valued and supported.

    Cons

    The commute was sometimes brutal...

  6. Helpful (1)

    "Normal Corporate Culture, good learning opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OpenText full-time for more than 3 years

    Pros

    In IT, teams were very silo'd but for the most part, everyone was willing to work with you. even Service Desk/Help Desk had decent access to learn more. No on-call or OT for NA regions, was very rare. Management is helpful and has your back, until you get to the Executive/VP level. They start to get a bit more "micro-manag-y" and nit picky about small details. Education reimbursement was great and they encourage you to further your education by taking some time on your own during the work week to study. Got to travel to a couple conferences which was cool. Overall, I think it's a great place for a new IT person or someone with a few years to get an overall knowledge base.

    Cons

    Typical corporate company. In IT, you have decent access even at low levels, but it is still very silo'd in that you won't be able to do something even if you know how to. Very slow in processing projects, management will shoot down ideas if it doesn't make sense to them. Don't always keep the supervisors/team "in the know" but will let you know last second. Executives get what they want. CEO wants a new office? He got it. Wants expensive IT equipment and conference room? He got it. All while stating we need to make cuts on budgets, etc. Yet asks for the best technology even though current tech is <1 year old. The company seems to flip flop a lot for small things. A candy bowl at reception? Cut. Then brought back after "popular" demand.

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  7. "Overall was enjoyable"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mapping Analyst in Carbondale, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time for less than a year

    Pros

    Has great pay and benefits

    Cons

    Not much communication between employees

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  8. Helpful (7)

    "Ethically and morally dead."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time for less than a year

    Pros

    Weekends and holidays off. Oh, and you only spend 8 hours a day there.

    Cons

    Hostile work environment created by management, no incentive to do well as you'll never achieve the ridiculous bonus structure they've created (that they also can't explain to you), no true sense of leadership or direction, you'll spend most of your day being broken down, prodded and picked apart. Favoritism is a big issue and you have no creative freedom. If you can't become a clone of someone else on the team they like, there's no use for you. They'll claim to be "helping you out" but really are just covering their own backsides. Don't expect any career growth or advancement no matter how well you perform... they will ALWAYS find something to hold you back. If you are driven by moving up the ladder and jump-starting a career, definitely look elsewhere. There are a lot of fake reviews on here to make the job seem slightly better than what it is, but believe me when I say; If you work here, you will almost immediately regret your decision. You will be treated less than and punished for asking questions.

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  9. "A talented and professional workforce"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Recommends
    Neutral Outlook

    I worked at OpenText full-time for more than 5 years

    Pros

    The staff an management is very talented and able to to provide services to almost every industry needing information management. Pay is competitive.

    Cons

    Company is too large and focuses on shareholder returns.

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  10. Helpful (1)

    "large company expanding rapidly"

    3.0
    Former Employee - Order Administrator in Columbus, OH

    I worked at OpenText full-time for more than a year

    Pros

    gained a lot of experience in software support

    Cons

    small team, handling support for to many software suites due to rapid expansion

    Continue reading
Found 1596 reviews