OpenText Reviews | Glassdoor

OpenText Reviews

Updated June 21, 2017
833 reviews

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Full-time Part-time

3.0
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OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
456 Ratings

833 Employee Reviews

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Pros
  • They believe in a strong work/life balance and it's a very positive atmosphere (in 115 reviews)

  • Work from home option as and when needed (in 26 reviews)

Cons
  • Not great pay but trade off for work life balance (in 19 reviews)

  • Senior management do not have clear strategies around product roadmap - confusing with recent ECD acquisition (in 30 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (12)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    The environment is great, people are hard working and friendly to each other. There is no micro-management! The company is fair to its employees and have good communication regarding its goals and acquisitions. The employees are generally loyal to OpenText, this says something very nice about OpenText!

    Cons

    It would be nice if colleagues would be able to meet each other at least once per year!


  2. "Intelligence Abroad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Tallahassee, FL
    Former Employee - Senior Technical Writer in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText full-time (More than 10 years)

    Pros

    The people are extremely intelligent and friendly. A very family like atmosphere. Ever changing software products so never a dull moment!

    Cons

    Continuous travel or hire freezes, and each time OpenText acquires more companies, there are numerous rounds of layoffs. I dodged at least 20 rounds until my position was selected for termination.

    Advice to Management

    Cultivate growth from within and compensate loyalty instead of laying off the people who make your company so successful.

  3. Helpful (1)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Mateo, CA
    Current Employee - Project Manager in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Supportive management
    Awesome coworkers
    Collaborative environment
    Leading technology
    Ongoing investment in technology

    Cons

    Work/ life balance can be challenging
    The typical internal IT challenges associated with a large company
    Clients are often not prepared to initiate work on projects. Shortcuts in sales process can lead to misalignment of customer expectations.

    Advice to Management

    Investment in pre-sales consulting process will help tee up more successful implementation projects and help build greater customer satisfaction.


  4. "Sr. Product Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Marketing Manager in Remote, OR
    Current Employee - Senior Product Marketing Manager in Remote, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OpenText full-time (Less than a year)

    Pros

    The company is experiencing high growth - it's an exciting time.

    Cons

    High volume acquisitions creates high turn over of good people and silo'd internal infrastructure


  5. Helpful (3)

    "Software developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in New York, NY
    Current Employee - Software Developer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 8 years)

    Pros

    Great people both in R&D and on the consulting side. Lots of skilled people. Lot of flexibility for virtual employees.

    Cons

    Compensation is poor compared to competitors and it is extremely hard to get a pay raise. Upper management (CEO level) is only concerned about acquiring new companies not taking care of existing employees. Upper management also overly compensated compared to what they actually do. CEO is horrible.

    Advice to Management

    Focus on your employees. With such talent within the organization you should consider yourselves fortunate to have such a great work force. Take care of your work force!


  6. Helpful (2)

    "Acquisitions distract from growing the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in San Francisco, CA
    Former Employee - Sales Director in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText (More than 10 years)

    Pros

    Smart People, lots of products,

    Cons

    constantly changing messaging and focus

    Advice to Management

    Stay on track


  7. Helpful (5)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at OpenText full-time (More than a year)

    Pros

    The people in the company are easy to work with.

    Cons

    Salary and benefits is not at part with SF bay area companies. No RSU for positions below Sr director.

    Advice to Management

    Grow organically too. The acquisition based culture on reducing work forces even if company is doing reasonably well is not good if we want to be on top 10 SW companies from revenue. We want to be top 10 places to work as well around the world not just Canada.

  8. Helpful (5)

    "Analyst"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA

    I worked at OpenText full-time (Less than a year)

    Pros

    Was hoping to stay on board after OpenText acquired Dell EMC.

    Cons

    OpenText acquired Dell EMC's Enterprise Content Division which resulted in acquiring about 2000 employees and then laying off most of them. I was in limbo for 4 months and then got laid off. So I don't have anything positive about being part of OpenText. I wish I would have been able to stay on board to try out the company.


  9. Helpful (6)

    "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Austin, TX
    Former Employee - Senior Network Engineer in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Some good people work here. Good access to a lot of technology. Company makes money.

    Cons

    Upper middle and senior management are poor at efficient operations. No stock options or bonus structure for peons and first line management. Compensation and benefits are sub-par. Little training and development.

    Advice to Management

    Improve your compensation and benefits to be competitive to attract top talent. Then further develop it.


  10. Helpful (9)

    "Just another company growing by aquisition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time (More than a year)

    Pros

    Good benefits, large company brand and nice offices

    Cons

    No one makes their numbers and the average person in sales leaves at 18 months. It takes awhile to figure out how the entire global sales department consistently fails and turns over every two years, but the truth is that the company itself has oversubscribed the numbers by over 500% collectively. Do you math before signing on board, otherwise this will be just another yob

    Advice to Management

    Change to culture to one that is one of success for the employees, not just yourself


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