Engaged Employer
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Pros
The company has great benefits and seems to care about their employees' mental health conditions (probably)
Cons
HR policies are disorganized. My friends reported that their trainers/supervisors/qa mocked their mental health condition which is very disappointing for an "employee first" company.
Pros
Good benefits: health insurance, 401k
Cons
Terrible team leads. If they don't like you, you will be falsely accused of wrongdoing despite proof to the contrary. Disputing said accusations only results in further retaliatory action and dismissal.
Pros
The payment was always on time. Never had any issues or discrapancies. Also the type of work is WFM only. You get WFH compensation to cover your electricity and internet expenses.
Cons
Management is slow in passing the information to other teams and often sends the instruction at the last minute. Tasks that you do are not only your role’s key reaponsibilities, but you will also do tasks that should be handled by other departments. In general the work load was always high. Benefits include only private health insurance, and there are no ophtalmologyst appointments though it should be covered by company as per the law. There is no transparancy if your project is being closed. They will assure you they have a plce for you on another project just to give you some hope and make sure you will deliver until the last day on the project. All of the sudden they’ll tell you there are 0 opportunities within the company and leave you hanging + try not to follow the process as per your country’s law so make sure to check everything carefully before signing anything. In general, would not recommend.
Pros
Different work environments depending on the campaign. New experiences, room for growth (sometimes) Prompting wellbeing as a whole. Support is advertised
Cons
When a new employee comes in they inform you there are learning and growth opportunities, what they don't tell you is there are not a lot of opportunities - these opportunities depend on clients signing up with this company and your job relies on the client being happy with this company. Each campaign is different - how strict they are with time, the management styles (toxic, friendly, etc), and the environment you walk into. Going from one campaign to another is not just learning about the new campaign/company you are working with, but also navigating new social situations alongside doing your job Leadership is very reactive instead of proactive - doesn't tell you what you did wrong until you've done it wrong Training is sometimes not complete and very much a sink or swim. While there is PTO/UTO the health benefits are bad (they don't pay anything into it, and you pay the full amount - this is not normal, and it means more than 10% of your paycheck is going towards a basic plan)
Pros
-Pay was decent because the client chose to pay us decent -Great upper Management -Learned a lot about the BPO space
Cons
-Campaign Sunset and other opportunities did not pay nearly as much -Health Insurance was a bit pricey -Inadequate amount of PTO
Pros
Company culture is incredibly supportive and engaging. The team and management are very friendly. Workplace perks create an enjoyable environment. Employee engagement activities are excellent. Career growth opportunities are very clear.
Cons
The HMO network of partner hospitals is limited. Claiming and approval processes are difficult. Dealing with the health insurance provider is a hassle. Some partner hospitals cause confusion with iCare claims Coverage is sometimes not clearly explained.
Pros
Free food for on-site teammates.
Cons
- health insurance for employees was changed (but not for the better) - salary allowance was also updated (they will now deduct your allowance if you incur absences), not to mention the salary is already not fit for the industry standard (given the inflation) - no improvement on other benefits
Pros
Prioritizes its people - stress free environment Offers wellness program Offers one free meal per shift Offers retirement savings program Health insurance will start on the 1st day of the hire date Career growth is fast
Cons
Offer is low but is great for starters LPG site has limited wfh set up
Pros
Great benefits and amenities from the company.
Cons
Basic pay is just average.