24-7 Intouch Interview Questions | Glassdoor

24-7 Intouch Interview Questions

Interviews at 24-7 Intouch

204 Interview Reviews

Experience

Experience
49%
22%
29%

Getting an Interview

Getting an Interview
78%
11%
5%
3
2
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
Sort:
  1.  

    Inside Sales Representative Interview

    Anonymous Employee in Mesa, AZ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at 24-7 Intouch (Mesa, AZ).

    Interview

    Answer a few questions with a recruiter, take a wpm test, and your hired. Then came filling out the work papers for H.R. and finding out when you had to come in for orientation.

    Interview Questions

    • Are you available 7 days a week was probably the key question.   2 Answers

  2. Helpful (1)  

    Case Manager Interview

    Anonymous Employee in Clearwater, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at 24-7 Intouch (Clearwater, FL) in July 2016.

    Interview

    Interview was very easy and everyone was nice. They basically want to know if you are able to perform customer service duties well. I was able to get the job the very same day

    Interview Questions

    • Tell us about a time when you had to handle a rude customer, how did you handle that?   1 Answer
  3. Helpful (9)  

    Trainer Interview

    Anonymous Interview Candidate in Mesa, AZ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at 24-7 Intouch (Mesa, AZ) in November 2017.

    Interview

    I went through the first round of interviewing (phone interview) and they were very honest up front laying out what was required as well as the pay range. Once we were on the same page they moved forward with the interview. It was nice that they made sure everything was agreeable before moving forward.

    There were about three questions about my approach to teaching and how I would handle certain situations.

    Interview Questions

    • How would you handle a disruptive new hire in a class setting?   1 Answer

  4. Helpful (5)  

    Training Facilitator Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at 24-7 Intouch (Tampa, FL) in May 2014.

    Interview

    Went through a screening process, then had a very open interview where I had to do a presentation. I was completely free to do any type of presentation I wanted and could be very creative.

    Negotiation

    Great, a couple of professional conversations and we settled on a number.


  5. Helpful (1)  

    Management Interview

    Anonymous Interview Candidate in Clearwater, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at 24-7 Intouch (Clearwater, FL) in June 2017.

    Interview

    Interviewed and then heard nothing since, even after a respectful follow-up. This company is either incompetent, unprofessional, or both. Recognize that that by applying, you're more than likely wasting your time. Do not recommend.

    Interview Questions

    • Standard interview questions, nothing unexpected   1 Answer

  6. Helpful (1)  

    Team Lead Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at 24-7 Intouch in October 2014.

    Interview

    They bring you into a panel interview, and pepper the usual questions at you and review your resume. Then they provide you a "business challenge" that you need to complete. Usually involves an impossible task and how you would manage it to the best of your abilities.

    Interview Questions

    • "When you have a problem employee, do you fire them to get rid of the cancer on the team or do you not fire them and preserve a possible bonus?   1 Answer

  7.  

    Team Lead Interview

    Anonymous Interview Candidate in Aurora, CO
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at 24-7 Intouch (Aurora, CO) in October 2016.

    Interview

    I was called about interviewing for a Team Lead position. I got there and did some paperwork and a test and right before the interview they noticed I was there for a Team Lead, but they were only interviewing for a CSR at the time. Very unorganized.

    Interview Questions

    • They have you take a very simple spelling and grammar test. If you passed third grade you'll ace the test.   1 Answer
  8. Helpful (7)  

    Team Leader Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at 24-7 Intouch.

    Interview

    Initial screening was easy and simple, then met with the Operations Manager and Senior Operations Manager with a 2 on 1 interview, the questions were standard questions but really focus on how you manage groups and KPI

    Interview Questions

    Negotiation

    Closed mouths don't get fed. They are very transparent on what the salary expectations are.


  9.  

    Team Leader Interview

    Anonymous Employee in Aurora, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at 24-7 Intouch (Aurora, CO) in October 2013.

    Interview

    I started with a brief phone screening. Then I did an in person interview described below.

    They do a business challenge to see how you think through an on boarding which is a great time to show your skills. They then follow up with standard situational questions. This is normally done with at least 2 operations managers.

    Interview Questions

    • They give you a dooms day scenario for taking a new under performing team and ask for your plan to get it turned around.   Answer Question

  10.  

    Team Leader Interview

    Anonymous Employee in Clearwater, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at 24-7 Intouch (Clearwater, FL) in July 2014.

    Interview

    Pre Screen telephone interview.Then an in person one on one. The first pre screen was basic resume review, culture review. They are big on there being a great fit for their culture.. which is fast paced and sometimes not well laid out.. they are honest about it too.

    Interview Questions

    • Standard questions regarding past management experience, likes and strengths.   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.