Claims Representative applicants have rated the interview process at Ally Financial with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 2 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Ally Financial overall takes an average of 26 days.
Common stages of the interview process at Ally Financial as a Claims Representative according to 4 Glassdoor interviews include:
Phone interview: 23%
Drug test: 23%
Background check: 15%
One on one interview: 15%
Skills test: 15%
Group panel interview: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Ally Financial
Interview
Super easy, and convenient. Everyone I spoke to was very nice and caring. Megan, the HR rep was great and kept me informed throughout the whole process and made it super easy
I applied online. The process took 2 days. I interviewed at Ally Financial (Itasca, IL) in Jul 2011
Interview
I was contacted for a phone interview and once that was done I flew in for an in-person interview which began with the HR Manager, then one of the Operations Managers, and finally one of Team Leaders. I was given a skills/knowledge test. Afterwards, I got a chance to shadow two representatives from two side of claims while management discussed my interview. Once they made a decision, the Ops Manager brought me into her office for a discussion about the job offer, salary and benefits. The behavioral STAR interview method was used and is still currently being used to date.
Interview questions [1]
Question 1
Tell me about a time you had to go against your ethics and what was the result.
Tell me about a time you had to go beyond your normal job duties.
Tell me about a time you had to deal with a difficult customer and how you handled the situation.
What is your greatest strength and weakness?
I applied online. I interviewed at Ally Financial (Itasca, IL) in Sep 2010
Interview
Phone interview was good except for the lies. In person interview was ridiculous. Didn't care much about experience or what you know, all they did was ask scenario questions, "what did or would you do" type questions. Same type of interview for promotions, again no care about experience or how good your current performance is. The promotion interviews are fake, they already have their candidate picked. WASTE OF TIME.