American Kiosk Management Interview Questions | Glassdoor

American Kiosk Management Interview Questions

Updated Oct 11, 2016
10 Interview Reviews

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  1.  

    Zoom Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at American Kiosk Management (Las Vegas, NV) in May 2016.

    Interview

    The interview process was great. It was precise and straight to the point. All expectations were set on the table. I interviewed with my supervisor, the help Desk manager, and the CIO.

    Interview Questions

  2. Helpful (1)  

    Store Manager Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at American Kiosk Management (Indianapolis, IN) in March 2015.

    Interview

    The interview I had was with a Mentor and it was the best interview i have ever had! She was the nicest person ever. She wanted to know specific situations and she had key questions that I have learned to ask myself to other potential employees when I was having interviews. I learned a lot from her and she took the time to answer each and every single one of my questions.

    Interview Questions

    • Talk about a time when you were unable to help the customer with their problems. what was the issue and how did you handle the situation?   Answer Question
  3. Helpful (1)  

    Team Leader Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at American Kiosk Management (Seattle, WA) in October 2014.

    Interview

    I was swiftly hired. I had both my physical interview with the (then) manager and a follow-up phone interview with the DM within hours of each other and received the job offer at the end of the second interview.

    Interview Questions

    • How would you best diffuse a situation with an angry customer?   Answer Question

    Negotiation

    No negotiation.

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  5.  

    Cart Leader Interview

    Anonymous Employee
    Accepted Offer

    Interview

    cool easy breezy

    Interview Questions

  6.  

    Store Leader Interview

    Anonymous Employee in Winston-Salem, NC
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 6 days. I interviewed at American Kiosk Management (Winston-Salem, NC) in February 2012.

    Interview

    Hired on as team member initially. Interviewed with Store Leader in person and hired within a week. Process is different now for team members. Face to Face with store leader, take an online honesty test and final telephone interview with a mentor manager. I applied for the store leader position when it became available. I interviewed with another mentor manager in my division and then another phone interview with the divisional director and was promoted within a week.

    Interview Questions

    • Describe a situation when you dealt with a difficult customer and how did you handle them?   1 Answer
  7.  

    Team Member Full Time Interview

    Anonymous Employee in Plantation, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at American Kiosk Management (Plantation, FL) in September 2010.

    Interview

    I applied online and they called in about 2 days. I went in the interview on the same day. The girl who interviewed me was very nice and friendly. SHe gave me a piece of paper about two sheets with questions that were required to be asked and answered. i left and filled it out and brang it back. Before she even gave the questions she went over what it was about the pay and what i needed to do. When i came back she overviewed my papy told me things about the company, the product, the pay, and ect. then she told me to wait because there was going to be a phone interview. she input my answers in the sytem to submit it. once i got the phone interview it lasted 10 to 15 min. The questions were not hard mostly dealing whith how do feel and how would you handle questions and explain a time questions.

    Interview Questions

    • how do feel about a company that have rules or your previous employer?   1 Answer
    • tell me about a time you gave quality customer service?   Answer Question

    Negotiation

    there is no price negotiation, but u can move up easily.

  8.  

    Sales Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at American Kiosk Management (San Antonio, TX) in August 2010.

    Interview

    they just asked me a bunch of questions

    Interview Questions

    • are you okay with doing makeup   1 Answer

    Negotiation

    there wasn't one

  9.  

    IT Desktop Support Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 6 days. I interviewed at American Kiosk Management (Las Vegas, NV) in March 2010.

    Interview

    Word to mouth interview. I was asked to show up and describe the internals of a computer. Really easy but I was recommended by a friend so it was expected.

    Negotiation

    none

  10.  

    Team Member Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at American Kiosk Management (Las Vegas, NV) in June 2009.

    Interview

    I first found that they were hiring through a friend who works at a kiosk. I applied on their website www.americankiosk.com. It was a couple of months later that they were hiring again and I got a call from the current cart manager. She asked me to come in for a one on one interview. We met at the cart, then headed to a quieter place to conduct an interview. The interview consists of a job overview at the beginning and a list of about 10 questions that they are required to ask you. She asked if I had any questions and then allowed me to leave stating that they would conduct a phone interview within a week and make their decision. They then have a second interview performed by another cart manager who asks a separate set of questions, and ultimately you are interviews by the District Manager who then accepts you and welcomes you aboard.

    Interview Questions

    • How do you spend your free time when there are no guests?   1 Answer
    • Do you like to work one on one with customers or do you like to work with multiple customers at once? And how do you deal with these situations?   Answer Question
  11.  

    Team Member Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at American Kiosk Management (Miami, FL) in August 2011.

    Interview

    You have to apply on line. Your application goes into a pool of candidates, so it is important to keep in contact with management. They will remember your name and pull your application if they like you. Then the will call you in for an interview. If hired you go through a second level interview.

    Interview Questions

    • There are no difficult questions. Just based on personality and if your experience. Are you fleible   Answer Question
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