I applied online. The process took 2 weeks. I interviewed at Amtrak (Salinas, CA) in Mar 2012
Interview
Overall the interview was pretty straight forward, mainly hypothetical questions about what one would do given a certain situation. I was given an interview within a week after my initial contact with the Amtrak HR office.
Interview questions [1]
Question 1
How would you handle a disgruntled customer?
Would you report a co-worker for stealing?
How did you solve a problem in your last job?