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      Technical Support Agent Interview

      Apr 16, 2016
      Anonymous Interview Candidate
      Cork
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at Apple (Cork) in Jan 2016

      Interview

      I applied through a employee. After 3 weeks I received a call from a recruiter explaining me the salary, and benefits of working for Apple, and a small description of the position. One week later I had a 1hours Skype interview. The interview was very friendly with typical questions do customer support... After it, Hire right contacted me for verifying my CV. Everything looked fine, but after 1 month another recruiter send me a mail informing that the position is not available any more.

      Interview questions [3]

      Question 1

      Why Apple?
      Answer question

      Question 2

      What do you do when you have an angry customer...
      Answer question

      Question 3

      What do you know about Apple
      Answer question
      14

      Other Technical Support Agent Interview Reviews for Apple

      Technical Support Agent Interview

      Jan 13, 2017
      Anonymous employee
      Hollywood, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Apple (Hollywood, FL) in Jun 2016

      Interview

      Easy.... you a treated as a person. It was very smooth and no pressure involved. I love this position. No dumb scenarios or stupid questions. Just straight to the point questions about you.
      5

      Technical Support Agent Interview

      May 20, 2014
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Apple

      Interview

      I did an interview on hireview which was interesting and tested knowledge of mac and systems usage. Then there was general questions like how would you approach certian situations, what would you do if this happened? How would you Handel an irate customer

      Interview questions [1]

      Question 1

      What is ram?
      Answer question
      8

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