Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I applied online. I interviewed at Apple in Mar 2013
Interview
i applied online and spoke with a recruiter over the phone. After passing the phone screen, there were two additional interviews via FaceTime. The first interview was about customer service experience, and some technical questions. The third interview was with a hiring manager. In both of the interviews, there are different customer call scenarios.
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work