I applied through college or university. The process took 2 months. I interviewed at Apple (Tallahassee, FL) in Jan 2016
Interview
FaceTime calls, 2 of them. one in person. after interviews you get called back. During the in person interview, they just want to get to know you. The two FaceTime calls are from the area/regional managers wanting to see if they are interested in you.
Interview questions [1]
Question 1
Gave a scenario on a caller and if they're upset how you would handle that
Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work