There are three separate phases, the phases are each conducted virtually and you have autonomy to schedule at a convenient day and time. There is someone that assist you through the entire process.
I applied through a recruiter. I interviewed at Apple (Las Vegas, NV) in Oct 2016
Interview
Group interviews. Main questions I remember are, what is your favorite apple product and why, customer service experiences, how you deal with coworker conflict, what you can see yourself doing at the company.
it was quite an easy process, in a group interview style, basic behavioural qustions were asked, they looked out for an outgoing personality, concise answers and overall a smooth process held over zoom
Interview questions [1]
Question 1
Tell me about a time you realised you made a mistake
4 interview processes that began as a group interview at a hotel and then smaller interviews at the store's location as you move along through the interview process. Fairly straight forward process but no offer received. Wasn't given a reason as to why I didn't move forward but I thought the interview went well.
Interview questions [1]
Question 1
General questions about myself, my background and prior experience