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      Technical Support Advisor Interview

      Oct 24, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Apple

      Interview

      There are multiple rounds of interviews. Last round is with a panel of managers. Questions are fairly easy. A decision will be sent to you by the recruiter (first person you interviewed with via phone).

      Interview questions [1]

      Question 1

      Describe your strengths and weaknesses
      Answer question

      Other Technical Support Advisor Interview Reviews for Apple

      Technical Support Advisor Interview

      Dec 2, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Apple

      Interview

      - applied online - phone interview - interview panel with 2 people, role played like a customer & technical support advisor - offer phone call / email - accepted job offer

      Interview questions [1]

      Question 1

      Tell me about a time you showed resilience?
      1 Answer

      Technical Support Advisor Interview

      Sep 11, 2023
      Anonymous employee
      Sacramento, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Apple (Sacramento, CA)

      Interview

      Initial application submittal through careers at Apple page. Then you have a 30 minute phone call with an Apple recruiter to further explain the details of the position, and validate your skills as they relate to the job description. They also ask a couple open ended questions and a couple technical ones. (e.g. Why apple?). Then you have an hour long video interview with a hiring manager. After that you will get a phone call to let you know you have the job and they go over start date, final pay, etc.

      Interview questions [1]

      Question 1

      Why do you want to work at apple? Tell me about yourself and why you think you'd be good for this role? Describe the steps you would take to troubleshoot a faulty internet connection? How would you handle a frustrated customer?
      Answer question
      1

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