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      Customer Care Representative Interview

      Sep 8, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Apple

      Interview

      I colloqui sono spesso effettuati in gruppo. Molto piacevole in questo modo perché escono molte riflessioni interessanti e conosci tante realtà differenti. I gruppi solitamente sono composti da 5/6 persone

      Interview questions [1]

      Question 1

      Qual è stato il tuo primo dispositivo Apple?
      Answer question

      Other Customer Care Representative Interview Reviews for Apple

      Customer Care Representative Interview

      Jul 24, 2023
      Anonymous Interview Candidate
      Raleigh, NC
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Apple (Raleigh, NC) in Jul 2023

      Interview

      Short quick interview process went great, questions were straight forward and simple. The interview host was kind and professional. They shared about the benefits and hiring process. Thank you for letting me share my interview experience at apple for the remote customer rep job.

      Interview questions [1]

      Question 1

      How do I handle multiple calls and messaging at the same time. How did i feel about multitasking
      1 Answer

      Customer Care Representative Interview

      Jul 9, 2017
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Apple in Jun 2017

      Interview

      I applied through TMobile website. The application part was very easy to me. After that I waited like a 2 months and got an email to do a video interview. It was the first time I ever did one so I was nervous. I did my video interview and 2 weeks later received and email to do a day on the job interview. I got there about 30 min early. It was a group of us all they did was talk to use about the job and benefits of the job. She than called use up to pick a day for our face to face interview. I went to my interview and they were late to the interview. I answered some questions and than they gave me a fake company to work with and they stepped out the room. They left a phone in the room called me and we role played. I thought I did pretty good but got an email a week after the interview stating that I did not get the job.

      Interview questions [1]

      Question 1

      Why TMobile?
      Answer question