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      Asurion

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      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits
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      Tech Support Representative Interview

      May 30, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Tech Support Representative Interview Reviews for Asurion

      Tech Support Representative Interview

      May 7, 2024
      Anonymous employee
      Lakeland, FL
      Accepted offer

      Application

      I applied online. The process took 1+ week. I interviewed at Asurion in May 2016

      Interview

      I'm going to be more detailed than a lot of the others. But I'm located in las Vegas I applied May 11, 2016 but I knew it was a length process and that it was hard to get into. So I called every other day until I got my phone interview which was on the 24th, I passed that's she loved my responses and sent me an assessment to complete with in 24-48 hours. I called when I was done and they said they would call in 24-48 hours lol I am in patient so I called again that day and she said I did great and wanted to move me to a on site interview which was going to be May 25th. The on site was very good it was a lot of technology questions which is normal for the job. But just be yourself it didn't even feel like I was being interview and the interview was having to much fun so it was good. But they don't tell you there if you got it you have to wait for a call no matter what but he kind of hinted that I got it. So the next day I called on the 26th and nothing then on the 27th right beofore my nap I got a call saying I got it and they would love for me to join Asurion.

      Interview questions [1]

      Question 1

      Bluetooth, WiFi, Apps, technology
      Answer question
      5
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Asurion (Lakeland, FL) in Aug 2022

      Interview

      It was a zoom interview followed by a phone interview. they asked multiple questions regarding previous work history and question to get to know you individually. They also talked about the job requirements and certain metrics that needed to be met to fulfill the position with them

      Interview questions [1]

      Question 1

      Name a time when you had to deal with a irate customer and how did you handle that call?
      1 Answer

      Tech Support Representative Interview

      Feb 25, 2022
      Anonymous Interview Candidate
      Las Vegas, NV
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Asurion (Las Vegas, NV) in Jan 2022

      Interview

      I had to interview 3 times. First time I interviews with s recruiter, then the next I interviewed with another talent manager. The first 2 interviews were very similar, while the 3rd one included an assessment that I needed to take online. After my assessment, they cancelled my interview.

      Interview questions [1]

      Question 1

      How many years of sales experience do you have/
      1 Answer

      Tech Support Representative Interview

      Nov 3, 2021
      Anonymous Interview Candidate
      Bowling Green, KY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Bowling Green, KY) in Nov 2021

      Interview

      Test that they send you first, then the phone interview then zoom meeting with the hiring manager or supervisor. It was kind of a long process but it’s worth it.

      Interview questions [1]

      Question 1

      Why you want to work here
      Answer question
      2