Asurion Interview Questions | Glassdoor

Asurion Interview Questions

Updated Apr 19, 2018
465 Interview Reviews

Experience

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Candidate Interview Reviews

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  1. Featured Interview

    Helpful (14)  

    Problem Manager Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ months. I interviewed at Asurion (Nashville, TN) in April 2015.

    Interview

    I interviewed with four different people over the course of about 5 hours. The people ranged from senior manager to Vice President. They were very professional, and personable. The recruitment team was fantastic, very helpful and friendly. The overall experience was positive and made me want to work for the company.

    Interview Questions

    • None of the interviewers asked canned interview questions, they wanted to get to know me, and asked about my experience specific to the job. They go to great lengths to ensure that the right people are hired within IT. Expect technical questions, and ask about the Asurion culture and how it affects IT.   Answer Question

  2.  

    Software Engineer Interview

    Anonymous Interview Candidate in San Mateo, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Asurion (San Mateo, CA) in April 2018.

    Interview

    I was contacted by a recruiter and we chatted about the position as well as my qualifications. Then another round with coding challenge - string manipulation. The company has nice office and the interviewers were friendly and knowledgeable. On site with 4 engineers, 3 rounds focus on solving coding challenges and one design question round.

    Interview Questions

  3.  

    Supply Chain Interview

    Anonymous Interview Candidate in Nashville, TN
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Asurion (Nashville, TN) in March 2018.

    Interview

    Had a phone screen with HR and then a zoom video call with the hiring manager. They flew me into Nashville for an all day interview with 10-15 people. There were a couple people who got pulled into last minute emergencies and were not able to meet. After a couple weeks of the on-site interview I had a video call with those people.

    Then HR asked me to get 5-10 references.

    After hitting up my references and explaining the role I NEVER HEARD BACK from Asurion.

    I'm very disappointed with the level of professionalism if they cannot have the courtesy to provide me a decision after going through so many rounds of interviews.

    Interview Questions

    • How would you forecast for unknown demand?   1 Answer

  4.  

    Premier Support Solutions Representative Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Asurion (Phoenix, AZ) in March 2018.

    Interview

    The whole process was pretty fast, I had my telephone interview on a Friday and an in person interview the following Thursday and received my job offer the next day.

    Interview Questions


  5.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Asurion.

    Interview

    Contacted by Internal Recruiter from HQ, then I had multiple 6 video interviews. Everyone I had interviews was very nice, and I received an offer before the on-site visit.

    Interview Questions


  6.  

    Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Asurion.

    Interview

    I only spoke to their recruiter who was ill-prepared and short. Did not seem knowledgable about the position and could not answer any of my questions. Seemed annoyed I had questions about the role and company. Would not recommend.

    Interview Questions


  7. Helpful (2)  

    Marketing Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied through a recruiter. I interviewed at Asurion.

    Interview

    I was contacted by two separate HR employees from Asurion about different roles. They reached out to me! I actually felt positive about the position, only to agree on a time to chat, which was then scheduled for the wrong day and time. When I reached out via email asking them to correct the calendar invite, I never heard from either HR person again. So unprofessional.

    Interview Questions

    • I was never asked any questions as they "ghosted" me after wasting my time.   Answer Question
  8. Helpful (1)  

    Customer Support Technician Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 5 days. I interviewed at Asurion (Nashville, TN) in February 2018.

    Interview

    It was not easy getting a call from them, but it was fast after calling for the phone interview. There is an in person interview that comes next. It was the next business day.

    Interview Questions


  9.  

    Product Designer Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Asurion (San Francisco, CA) in February 2018.

    Interview

    I had 3 interviews with the recruiter then head of the department then one designer.
    I was contacted by two separate HR employees from Asurion about different roles. They reached out to me! I actually felt positive about the position, only to agree on a time to chat,

    Interview Questions

    • very generic about the skills   1 Answer

  10.  

    Tech Support Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Asurion (Las Vegas, NV) in February 2018.

    Interview

    Online assessment, phone interview then in-person interview followed by offer contingent on drug screen and bg check. This took a couple of weeks. Results of the screenings took one week.

    Interview Questions

    • How to do a data reset on phone   1 Answer

  11.  

    Operations Engineer I Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Asurion (Nashville, TN).

    Interview

    There were two interviews, both of which were fairly informal. The first interview had standard questions, i.e. "What are you strengths/weaknesses", and the second interview was basically just a conversation.

    Interview Questions


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