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      Asurion

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      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits
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      Customer Support Technician Interview

      Aug 18, 2017
      Anonymous Interview Candidate
      Las Vegas, NV

      Other Customer Support Technician Interview Reviews for Asurion

      Customer Support Technician Interview

      Jan 16, 2020
      Anonymous Interview Candidate
      Mesa, AZ
      No offer
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Asurion (Las Vegas, NV) in Aug 2017

      Interview

      The interview was a series of questions involving various situations that could occur. Some questions where related to troubleshooting electronic devices. I was able to ask some questions myself concerning the company, their working environment and other questions concerning work shifts.

      Interview questions [1]

      Question 1

      What's the one thing that I've done in the past to help someone out?
      1 Answer
      2
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Asurion (Mesa, AZ) in Jan 2020

      Interview

      I am still waiting on the phone interview. Hopefully everything goes well and I will post later. I have to type thirty words to unlock the other interview reviews which is really inconvenient. From when i am reading, the phone interview should be a piece cake, Wish me luck!

      Customer Support Technician Interview

      Jan 25, 2020
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Asurion (Las Vegas, NV) in Jan 2020

      Interview

      Quick thirty minute interview where the manager asked questions about which phone I use, why i chose that device, previous experiences in customer service, past jobs, and current knowledge of advancements in tech. Very cordial.

      Interview questions [3]

      Question 1

      What is the lasted technology you’ve learned and if you told anyone about it, how did they respond?
      Answer question

      Question 2

      Describe a time you helped someone learn something new in technology.
      Answer question

      Question 3

      What is the difference between empathy and sympathy.
      Answer question

      Customer Support Technician Interview

      Feb 12, 2018
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 5 days. I interviewed at Asurion (Nashville, TN) in Feb 2018

      Interview

      It was not easy getting a call from them, but it was fast after calling for the phone interview. There is an in person interview that comes next. It was the next business day.

      Interview questions [1]

      Question 1

      What is your favorite app?
      1 Answer
      3