I applied online. The process took 3 weeks. I interviewed at Asurion
Interview
The interview process can take a few weeks. There is an online assessment, phone interview, in person interview, and drug screening. Then you wait on a phone call providing your start date.
I applied online. I interviewed at Asurion (Phoenix, AZ) in Sep 2017
Interview
Easy as pie. Applied online at night, with ease. Theres an assesment and they allow you to choose a good time to be called for the phone interview which was easy for me since I was coming from a job that is similar. Last part is in person interview.
I thought I did well even though I dont know specifications. I like helping people and have years of experience in call centers doing similar work. Still, the interview was on Friday and right at the end she starts to tell me about next steps but says I wont hear the result until early the following week. Which if you've ever heard that, the anticipation kills the weekend hahaha! Nevertheless I was offered the job and the background check was easy and they send you to a lab for drug test.
Start date was maybe 2 and a half weeks after the in person interview.
*Hope Any of this helps you should you decide to set your sights on this company.
Good Luck Friends*
Interview questions [1]
Question 1
Tell me about a time you were unable to help someone on a job?
I applied online. The process took 2 weeks. I interviewed at Asurion (Nashville, TN) in Sep 2018
Interview
The interviewer was very pleasant, however, it was disorganized. They did not mention that training classes were at night and on weekends. They touched a lot on phone etiquette and making a customers experience positive. Did not state all that was involved in the job
Interview questions [1]
Question 1
They asked a lot about my technological background, experiences I’ve had, why they should hire me.
Thank you for reaching out! We seek the best teammates and focus on bringing out their best through empowerment and active coaching. We’re sorry to hear about your experience and have alerted our leadership to your feedback.
I applied through a staffing agency. The process took 4 weeks. I interviewed at Asurion (Las Vegas, NV) in Aug 2018
Interview
Made to wait over an hour for an interviewer, and then when finally interviewed, she acted fairly indifferent and disengaged. I have undergone numerous interviews to no avail. They want who they want and simply do not care if the applicant is qualified or not.
