I applied online. The process took 2 weeks. I interviewed at Asurion (Phoenix, AZ) in Mar 2018
Interview
The whole process was pretty fast, I had my telephone interview on a Friday and an in person interview the following Thursday and received my job offer the next day.
I applied through a recruiter. The process took 1+ week. I interviewed at Asurion (Phoenix, AZ) in Mar 2015
Interview
Entire process of Interviewing was done on a computer. the interview was a pre recorded simulation that records your answers. one positive is after you record your answer you have two chances to retry any response. the final question is a scenario that you are a live agent responding to an imaginary customer, as the agent you pretend to get responses from a customer and you pretend when you have fully satisfied your customers needs. that process is mainly testing the tone of the agent.
Interview questions [1]
Question 1
What attracts you to ASURION as a company and services offered.