I applied through a recruiter. The process took 3 months. I interviewed at Asurion (Phoenix, AZ) in Jan 2015
Interview
At first it was clear cut and easy. Given a time and date to interview after I was sent a link to test for the position. During the face to face I was asked the same questions over and over -form questions about my strengths and weaknesses and WAY WAY WAY too many hypothetical ethics questions and virtually NO eye contact! It was just a constant barrage of unemotional questioning. I was told I would get a yes or no answer after 2 days. WELL after this 3 days past, I contacted the 1st recruiter and was called back by a 2nd recruiter who told me I had the job. However they were going to change the start date (originally I was given a start date of 2 days after the face to face interview) I would have to wait 2 weeks. I stated during the initial conversation with the recruiter- I could not wait around for a month to start working and was only interested if the job would be starting within 2 weeks. I was assured 6 ways to Sunday that yes indeed they needed people to start ASAP. That was a total lie. So now it was confirmed that I was indeed hired, I was told it would be about 4 weeks until the next training class. 3 days before I am supposed to go to the training class ANOTHER (3rd) different recruiter calls me to tell me they have to "push back" the date again and if I don't mind waiting another 3 or so weeks, I would be guaranteed a job. Well that day came and went and ANOTHER -4th recruiter calls me to say that they are going to cancel this training class but would be happy to set me up at the other location-it would only be a 60 mile a day commute.....
Needless to say I am not working there and do not understand how these people think it's ok to treat candidates like this? I made it known that I was not happy about the financial position this put me in and that I trusted this company to keep their word-by them NOT doing this it put me in a terrible position. Now I am being 'punished' for saying this and they no longer communicate back with me.
Now I am considered difficult.
Really guys?
Really professional and organized...way to go Asurion!!
Interview questions [1]
Question 1
If your co-worker made a mistake that you had to clean up would you tattle on them? If so how do feel about that?
very robotic generic questions, no relatable the the job. had to drive to the the physically office just to be placed in a cubicle to do an interview on zoom.
Pretty good interview process. It’s tech support with a side of sales or up sales incorporated. The recruiter was very nice and it seemed like a straightforward process, I thought it seemed like a great place to work but ended up getting an offer for more money.
Interview questions [1]
Question 1
The device that you are using to dial in on, I’ll give you one minute to convince me to buy that device.