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      Asurion

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      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits | Asurion conversations
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      Technical Support Representative Interview

      Aug 3, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Asurion in Apr 2015

      Interview

      Applied online. Got email to complete assessments such as typing and personality. Did initial phone interview with recruiter. Second interview with HR. Completed tests to confirm my internet and PC meet requirements. Background check.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      2 Answers

      Other Technical Support Representative Interview Reviews for Asurion

      Technical Support Representative Interview

      Feb 24, 2022
      Anonymous employee
      Columbus, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Asurion (Columbus, GA) in Nov 2021

      Interview

      You have to dial in via Zoom and you’re then split one on one with a recruiter for interview. They ask questions that you have to give in-depth responses. Overall, it was just like a face to face interview just via Zoom.

      Interview questions [1]

      Question 1

      How would you walk a customer through downloading current update?
      Answer question

      Technical Support Representative Interview

      Sep 18, 2021
      Anonymous employee
      Reading, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Reading, PA) in Sep 2021

      Interview

      The process was simple and to the point. I was basically asked what is my sales and tech background. Luckily previously working within the mobile. industry helped; plus I'm familiar with the company because it's the insurance company my company used. The interview was through zoom, I was transferred to 3 different zoom calls (Which is a good thing; my. friend. didn't get pass the first. call). The process was a little close to a hour and honestly really easy, especially if you pass the requirements.

      Interview questions [1]

      Question 1

      Tell us about your background in sales? Tell us a bout your background in. tech? (You're going to have to run a speed test)
      Answer question
      6

      Technical Support Representative Interview

      Jul 10, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Asurion in May 2021

      Interview

      Initial interview was just was just about your previous experience. Final interview is you will be in a mock call with a technical troubleshooting concern. After the the troubleshooting you will then sell any product to the interviewer. It's a hard selling company.

      Interview questions [1]

      Question 1

      Do you have technical support experience? Do you have sales experience?
      Answer question

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