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      Asurion

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      PSS Technician Interview

      Aug 6, 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 3 days. I interviewed at Asurion (Phoenix, AZ) in Jan 2015

      Interview

      All done over the phone, and over a lap top, watching the interview question on a video then you record your answer. Usually the recruiter wants you to succeed at the interview and will give you many tips mine even sent me a list of the questions they would ask

      Interview questions [2]

      Question 1

      Tell me what you use your phone for
      1 Answer

      Question 2

      Explain a technical question you have came across and how did you resolve it
      1 Answer

      Other PSS Technician Interview Reviews for Asurion

      PSS Technician Interview

      Jun 30, 2019
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Nashville, TN) in Jun 2019

      Interview

      The interview process was fast, efficient, to the point!! And I enjoyed the overall experience! I appiled on June 2nd 2019 receieved a request to do an automated phone interview realted to technical question. Answered those questions thoroughly, June 10th 2019 went in for the face to face interview! I fell in love upon entering, this feels like home is what I felt! The interview went great!! June 20th 2019, I recevieved a phone called stated that I was offered the job!! I cried tears of joy!! June 25th 2019 was emailed instructions on how I needed to submit my background check and register for my drug screen. June 28th of 2019, I recieved an email stating that my drug test and background check have been completed! I'm in there!!! I've always wanted to be apart of a tech company that values their employees every step of the way!! I'm glad I was given the chance to shine and show the skills that I have. I will forever be greatful!!

      Interview questions [3]

      Question 1

      Do you know the difference between an RCA/COMPOSITE cord and a HDMI cord?
      1 Answer

      Question 2

      Are you flexible with scheduling?
      1 Answer

      Question 3

      Do you have high energy?
      1 Answer

      PSS Technician Interview

      Jun 28, 2018
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Asurion (Phoenix, AZ) in Jun 2018

      Interview

      They asked me about my previous work situations that would help me coming into this new role. They where very friendly and explained well the process of advancement and growth of the company.

      Interview questions [1]

      Question 1

      Name a Time where you had an angry customer. And what did you do to resolve their issue?
      1 Answer

      PSS Technician Interview

      Oct 25, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion in Oct 2017

      Interview

      The interview was Really easy they just wanted to know if I knew how to turn on wifi on a phone. There was an easy phone interview with a recruiter too

      Interview questions [1]

      Question 1

      How do you turn wifi on on an iPhone?
      Answer question