Customer Service Representative applicants have rated the interview process at Atlantic Aviation with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Atlantic Aviation overall takes an average of 10 days.
Common stages of the interview process at Atlantic Aviation as a Customer Service Representative according to 17 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Background check: 15%
Group panel interview: 15%
Phone interview: 15%
Personality test: 8%
Skills test: 5%
IQ intelligence test: 3%
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The process took 2 days. I interviewed at Atlantic Aviation in Jan 2011
Interview
After you submit your resume online (you can also submit it via walk in but I did mine online) I got a call the next day. I missed the call and they left a voicemail. I called back and they conducted a short interview on the phone. It maybe lasted about 5 minutes. They mostly just asked me questions about my driving history. ie if I have any DUIs or if I have a license in good standing (Im thinking this was because I have to use the company car a few times a week to pick up/drop off pilots). Then they set up an interview time. I went to my interview two days later and was interviewed by one of the csrs. (First I filled out an application...not sure why since I had already submitted a resume) She asked me a series of questions about what Im like and what I want out of a company. The first question was asking me what I know about the company. Because I am not an idiot, I had done my research and was able to let her know that I knew a lot about the company. Later I was told that not many people answered that question with any solid information and that they were impressed that I had done said research. The CSR was very nice. Then I was interviewed by a line guy. He asked my about 5 situational questions and then gave me a tour of the facility. Then I was interviewed by the csr manager, who is now my boss. She was very very nice and told me how well she thought I would do here. Then I was told they were holding 8 interviews, and 4 of them would make it through to the regional manager. I was called back for my final interview with the regional manager. After being nervous all weekend about meeting a "top dog" I found out she was very pleasant. The interview lasted about 5 minutes and she asked me a few questions about why I think I'm a good match and then asked me if I had any questions. I was called within the hour and offered the job. After accepting the offer (Why would I go through all that and NOT take the job?) I came back and handed in my sscard and a few other things. I went and took my drug test the same day. I started a week later and I love my job. :) Note: My perceptions of this place before I was hired was that everyone was friendly and proffessional. I was right!
Kind of a basic Interview with common questions interviewers like to ask. It was very comfortable. Lasted maybe 45-ish minutes, my interviewer had the generic interview questions for an entry level CSR position.
I applied online. I interviewed at Atlantic Aviation (Dallas, TX) in Sep 2022
Interview
I received a phone interview, followed by in person interview. Hiring was very nice manager. She made me feel very comfortable during the interview. She asked more question about my personality and a couple of question on work experience.
Simple interview style. One single interview with GM and CSM. Basic back and forth questioning on past experiences, hobbies and what I knew about the company. Everyone seemed very friendly.
Interview questions [1]
Question 1
can you name a time when you did something to make someone's day better without being asked