Great, felt very laid back and not too formal. Relaxed attitude made the process very easy to deal with and every person there appeared very friendly and welcoming on the day.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer
I applied online. The process took 3 days. I interviewed at B&Q (Ilford, England) in Oct 2022
Interview
You begin by submitting your CV and cover letter, usually through the company’s careers portal or a job site. If your application meets the role requirements (e.g. communication skills, customer service experience, product knowledge), you may be invited for an initial screening. This could be:
Telephone screening by HR to confirm your experience, availability, and salary expectations.
Online assessments such as situational judgement tests (SJT), personality questionnaires, or basic numeracy/IT skills checks.
Interview questions [1]
Question 1
tell me a time you worked in a team and what was your role.
pretty chill, i felt welcomed and not like i was being tripped up on any of the questions. the questions were simple and easy to answer. it was outlined pretty simply what i had to do and what was expected of me