B&Q Interview Questions | Glassdoor

B&Q Interview Questions

Updated Jul 10, 2017
128 Interview Reviews

Experience

Experience
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Getting an Interview
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Candidate Interview Reviews

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  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at B&Q.

    Interview

    telephone interview, generic retail questions. then invited to in store interview. first was a group one, where we were split into teams with tasks to complete, then there was a 1-1 interview with the manager

    Interview Questions

    • share a time you had to work in a team   1 Answer

  2.  

    Assistant Buyer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at B&Q.

    Interview

    The first round is online application, and then telephone interview, after which is final face-to-face interview. The process is straightforward, and questions are company & role related (Why this company? Why this role? Why you?). Just need to be fully prepared.

    Interview Questions

  3.  

    Customer Advisor Interview

    Anonymous Employee in Basildon, South East England, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at B&Q (Basildon, South East England, England (UK)) in June 2017.

    Interview

    Very quick process, applied for the job and got an email a few days later arranging a telephone interview for the next day. Easy questions and the women who interviewed me was lovely. Was told I was successful and got invited for a one on one interview in the store the next day.
    Store interview was quite laid back with store manager who was also very friendly, interview only lasted about 30 mins. Got a call later that day offering me the job :)

    Interview Questions


  4. Helpful (1)  

    Store Assistant Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at B&Q.

    Interview

    Lengthy process which seems pointless now because this particular store don't look after their staff at all. They would rather belittle you and reprimand you for something you have no control over!

    Interview Questions

    • Where do you see yourself in 5 years?   1 Answer

  5.  

    Customer Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at B&Q.

    Interview

    Had a phone interview, she was very nice and only took around 5/10 minutes and got called in for an interview the next day. It was thankfully quite informal, they were very nice and made it a lot more comfortable and easy to talk to. Took around 30 minutes of the generic questions then asked if I had any holidays in the next 3 months and explained some things to me about the club cards. Then they asked me when I could start training.

    Interview Questions

    • When's a time you've had to resolve a problem?   1 Answer
    • When's a time you've been out of your comfort zone?   1 Answer
    • How do you deal with a large workload?   1 Answer
    • Would you feel comfortable on a busy day with large queues?   1 Answer

  6. Helpful (2)  

    Checkout Operator/Sales Assistant Interview

    Anonymous Employee in East Kilbride, Scotland (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at B&Q (East Kilbride, Scotland (UK)).

    Interview

    Started off with a sales pitch about a product you choose from a small selection. It sounds scary, and I was terrified, but it was really informal and pretty fun. I sold a set of three chopping boards, and took the opportunity to talk about how it elimates cross contamination between meat, seafood and vegetables. I also spoke about how it was lightweight, yet durable and dishwasher safe, and the three different colours added a bit of pop into any kitchen.

    The second stage, I got paired off with a a manager and had to patrol the shop floor, and speak too as many customers as I could, and help them as much as I could. The managers do NOT expect you to be able to answer everything, and they will step in to answer the more specific questions as customer might have. However, I was able to help find the price of an item, and to stack some products into a trolley for some customers.

    After that, myself and the five people who were getting interviewed today had to wait for twenty minutes whilst the managers decided who wasn't good enough and was getting sent home, and who got to have a final one on one interview.

    I was one of the people who got the one on one interview, and it was the most informal bit of the day. Lots of chatting, jokes, and disgression.

    I found out about 6 hours after that that I got the job!

    Interview Questions


  7.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Derby, England (UK)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at B&Q (Derby, England (UK)) in April 2017.

    Interview

    I got a call from the HR team where they just held a 20 minute short interview, at the end they told me i was through. I was invited to an interview where we had to sell them a product then had a short 1 to 1 interview. I was ok they didnt ask the questions well and were quote boring.

    Interview Questions

  8.  

    Replenishment Team Interview

    Anonymous Interview Candidate in Belvedere, England (UK)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at B&Q (Belvedere, England (UK)) in April 2017.

    Interview

    Applied online for the role , then was called for a telephone interview which I passed after that I was invited in store for a 2-1 interview, was told I'd be called next week, a couple of days later I got an email saying I didn't get the role

    Interview Questions


  9.  

    Human Resources Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at B&Q in April 2017.

    Interview

    I had to fill in a long on-line form which included quite a few questions with multiple choice answers. When answering these think about what the employer would like you to do rather than yourself. If you passed that then you had a telephone interview which lasted approximately 10 minutes - general questions asking you to give examples of situations, i.e. when you have been under pressure, an example of good customer service. If you pass that then a face to face interview at the store.

    Interview Questions


  10.  

    Sales Advisor Interview

    Anonymous Employee in Cardiff, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at B&Q (Cardiff, Wales (UK)) in April 2017.

    Interview

    Very relaxed and informal process where the staff interviewing you really look to find out your skills. You also seem to build up relationships between you and the staff in the short time you are there, taking the pressure out of the interview. Staff are all very friendly and welcoming and are very open to you asking them as many questions as they ask you.

    Interview Questions

    Negotiation

    There was no real negotiation with the salary due to the role, however there were a few days between the interview and conformation to decide if it is right for you!


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