Customer Service Representative applicants have rated the interview process at BASF with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 92% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 80 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at BASF overall takes an average of 33 days.
Common stages of the interview process at BASF as a Customer Service Representative according to 13 Glassdoor interviews include:
Group panel interview: 20%
Drug test: 17%
Phone interview: 17%
Background check: 15%
Presentation: 10%
Personality test: 7%
One on one interview: 7%
Skills test: 5%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 4 weeks. I interviewed at BASF (Barcelona) in Feb 2019
Interview
Very long interviewing process - 5 steps in order to get a mid-job position.
I had the feeling they are hiring based on personality rather than your real skills.
Not very clear on the job position - once I started working there they assigned me responsibilities they never mentioned
Interview questions [1]
Question 1
Tell me about your previous experience
Strengths and weaknesses
English
Where do you see yourself in 5 years
The interview process usually consists of a panel interview asking behavioral questions and real life scenarios. After the panel interview you may also meet with people from the respective businesses. They also have cultural fit questions which I think is nice because that will help you also determine if it's the right fit for you.
Interview questions [1]
Question 1
Please tell us about a time where you had to influence others? What techniques did you use?
3-stage interview process with quick feedback. Includes competency, skills and attitude assessments. Interview with Business Manager, Divisional Head and Country management. Understanding of the chemical industry, geography and regulatory landscape.
Friendly conversation. Technical and commercial. Starting with HR and then session with the business head and finally with the managing director
You need to know your stuff and confidently communicate your experience and skill. Have the industry numbers handy