Member Service Representative applicants have rated the interview process at BCU with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 82% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at BCU overall takes an average of 25 days.
Common stages of the interview process at BCU as a Member Service Representative according to 9 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 18%
Drug test: 15%
Skills test: 12%
Background check: 12%
Group panel interview: 9%
Other: 6%
IQ intelligence test: 3%
Presentation: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 months. I interviewed at BCU (Round Lake, IL) in Apr 2022
Interview
All interviews were done over the p[\hone or on teams so the process was fairly simple.. I first spoke with HR, the regional manager and then branch manager. Just had a glitch connecting teams with regional manager interview.
I applied online. I interviewed at BCU (Juana Diaz, PR) in Dec 2022
Interview
It's a very friendly interview experience. Not only they want to know about your job experience but also about your personal interests. Many questions make you analyze what kind of person you are.
Interview questions [1]
Question 1
Where did you study? What areas are you experienced in? What do you do to relax?
I applied through an employee referral. The process took 1 week. I interviewed at BCU (Fredericksburg, VA) in Jun 2021
Interview
The interview process was awesome! Everyone that interviewed me was so nice. The questions pertain to the job/your experience and to your personality, which I believe was a very good mix.