Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BMO Financial Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: BMO Financial Group reviews | BMO Financial Group jobs | BMO Financial Group salaries | BMO Financial Group benefits | BMO Financial Group conversations
      BMO Financial Group interviewsBMO Financial Group Customer Service Representative interviewsBMO Financial Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Oct 27, 2017
      Anonymous Interview Candidate
      Round Lake, IL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at BMO Financial Group (Round Lake, IL) in Apr 2017

      Interview

      I had a phone interview and was scheduled for a 1:1 interview right afterwards. I went to the 1:1 interview where I met a bilingual supervisor and a blonde supervisor. They asked if there was any time in the next 3 month that I would have to be out and I told them that I was expecting so I would have to take some time off. And wow!! Did I get the most unprofessional reaction from the blonde woman. She legit told me that I would not get hired because I was pregnant!!! The nerve of this woman. I understand that it’s a bit inconvenient for the company and I understood that I would not get paid for my time off but to flat out say no because I was pregnant is unheard of and I think it’s also against the law.

      Interview questions [2]

      Question 1

      How fluent are you in Spanish
      1 Answer

      Question 2

      Tell me of a time that you encountered a problem at work and how you handled it
      Answer question
      7

      Other Customer Service Representative Interview Reviews for BMO Financial Group

      Customer Service Representative Interview

      Jun 11, 2026
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at BMO Financial Group (Toronto, ON)

      Interview

      I received an email from BMO inviting me to complete a video interview by BMO by a certain deadline after applying online with my resume & cover letter on BMO's career Workday website. The video interview presented questions one by one & I'd to record a response for each question. For each question, I've a max. of 3 attempts to record & answer it.

      Interview questions [1]

      Question 1

      Why are you interested in the role and a career with BMO?
      Answer question

      Customer Service Representative (CSR) Interview

      Jun 1, 2026
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at BMO Financial Group (London, ON)

      Interview

      Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.

      Interview questions [1]

      Question 1

      Tell me about yourself. What made you want to apply.
      Answer question
      1

      Customer Service Representative Interview

      May 13, 2026
      Anonymous Interview Candidate
      Thornhill, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Thornhill, ON)

      Interview

      Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)