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      BMO Financial Group

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      Contact Center Agent Interview

      Aug 8, 2018
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Jul 2018

      Interview

      There were three stages. Initial stage was a simulation and then a personality test. Next was a phone interview. Then you have the 1:1. Very friendly discussions. The 1:1 had a role play included. Key is to be consistent, a true personality fit for the job and specific in your responses.

      Interview questions [2]

      Question 1

      Where do you see yourself in 2 years and 5 years?
      1 Answer

      Question 2

      Have you ever had to break down and explain complex information to others?
      Answer question
      1

      Other Contact Center Agent Interview Reviews for BMO Financial Group

      Contact Center Agent Interview

      Apr 23, 2019
      Anonymous Interview Candidate
      Mississauga, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Apr 2019

      Interview

      I applied in May and I only got a call 4 weeks after that they wanted to consider me. Computer assessment, phone interview and then face to face interview. Overall it took approximately 6 weeks.

      Interview questions [1]

      Question 1

      Why work for bmo
      Answer question

      Contact Center Agent Interview

      May 17, 2017
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in May 2017

      Interview

      I applied directly on BMO, and received phone interview request two days later. The HR consultant is really friendly and helpful, and I did pretty well at phone interview, then I was asked to do the simulation test. Test is not hard or tricky, just a scenario for you to act as a call centre agent. Still waiting for the face to face interview. *fingers crossed

      Interview questions [1]

      Question 1

      long term goal best customer service provided
      Answer question
      1