You just walk in, after versant round and a simple introduction if you got 5 in versant you will be selected. After that you will receive a call from client side, after that if you gave confident answer you will be selected in the process
It was a great experience. I got to know how the clients have to be managed. Also, I was told about the stipend structure and everything. They asked about my location and whether I will be comfortable with the working hours and how much educated I am. All such studs like how much experience do you have, etc.
Interview questions [1]
Question 1
That how will you tackle the clients queries in a tough situation like when you have overload of chats.
I applied in-person. I interviewed at BPO Convergence (Bhubaneshwar) in Feb 2018
Interview
Was simple and easy asked about past experience and roles and responsibility.Exposure to other functions.Managing credit note escalations.HR was good and got timely response.Immediate response by HR Team and easy joining formalities
Interview questions [1]
Question 1
About past experience Was simple and easy asked about past experience and roles and responsibility