I applied online. I interviewed at Bath & Body Works (Newark, DE) in Aug 2021
Interview
Their interview process is horrible. When I went in for my interview it was standing up in a dark corner with noise so loud behind me I could hardly hear. It lasted less than 15 minutes and I was barely out of the store when I received a rejection letter. I have 22 years of retail experience at top notch companies. Macy’s. Best Buy, Lowe’s , Borders bookstore. Everyone that worked there that I could see was under 25 years old. I guess I didn’t fit the bill of being 2- and 110 pounds. Discrimination applies here.
Interview questions [1]
Question 1
Tell me about yourself
Worst customer scenario
Best customer scenario
I applied online. I interviewed at Bath & Body Works (Carolina, PR) in Jun 2026
Interview
Group interview. They asked us our availability, and to tell them something about us. There were 3 of us, and the whole thing lasted about 30 minutes. 2-3 questions and in the end we needed to "sell" to one of the interviewers one of the products they had to choose from.
Interview questions [1]
Question 1
We are customer-centered, to you, how would you describe an ideal customer service experience in our store?
I interviewed at Bath & Body Works (Vaughan, ON) in May 2026
Interview
Involved group interview, asking a lot of scenario based questions and how to build a genuine connection with customers. There were times were the interviewer would act as the customer and you would be tested on what to do.
I interviewed at Bath & Body Works (Lawrenceville, GA)
Interview
The interview process was not too difficult. Very basic questions like how would you sell this product. They also wanted to know the availability. They also let me know the growth opportunities at Bath and Body Works.