I walked in with my resume and left it with the manager. A few weeks after, I was called for a group interview with ten other people. We were asked some behavioral questions such as; tell me about yourself, what's your best customer service experience and some other scenario questions. We learnt a lot about the culture and ways of working and were told we would hear back within a week or two. I got my offer a week after.
Interview questions [1]
Question 1
Tell us about a time when you received critical feedback and how that has shaped you
I applied online. I interviewed at Bath & Body Works (Carolina, PR) in Jun 2026
Interview
Group interview. They asked us our availability, and to tell them something about us. There were 3 of us, and the whole thing lasted about 30 minutes. 2-3 questions and in the end we needed to "sell" to one of the interviewers one of the products they had to choose from.
Interview questions [1]
Question 1
We are customer-centered, to you, how would you describe an ideal customer service experience in our store?
I interviewed at Bath & Body Works (Vaughan, ON) in May 2026
Interview
Involved group interview, asking a lot of scenario based questions and how to build a genuine connection with customers. There were times were the interviewer would act as the customer and you would be tested on what to do.
I interviewed at Bath & Body Works (Lawrenceville, GA)
Interview
The interview process was not too difficult. Very basic questions like how would you sell this product. They also wanted to know the availability. They also let me know the growth opportunities at Bath and Body Works.