I applied online. The process took 2 days. I interviewed at Baylor Scott & White Health (Dallas, TX) in Sep 2013
Interview
Somewhat informal, was with two supervisors and they had asked me about my experiences, how my values meshed with BHCS', what I knew about PBX and emergency operations. I didn't hear back for about two months while they processed the background check, which was somewhat stressful.
Interview questions [1]
Question 1
Standard questions for customer service, name a time when a client was mad, what did you do, etc