I was set up for an interview that cancelled at the last minute. I tried to reschedule for a week but didn’t hear a response. When I copied other recruiters and employees of Benefitfocus I received an email back and we set up another interview. The recruiter didn’t show to that interview.

I was contacted by someone from their Talent Acquisition department. They scheduled a 30 minute phone interview with the hiring manager. I was looking forward to making somewhat of a personal connection with the hiring manager, but immediately they started rattling off questions one-by-one. After allowing me 10 minutes to ask my own questions, the hiring manager ended the interview and said they would get back to me within a couple of days. A week later, I reached out to the Talent Acquisition contact, and received an automated response that I did not get the job. Pretty horrible experience. They might as well have sent me a list of questions to fill out and send over. There was no soul to their communication skills. I'm guessing they either weren't interested and still "gave me the chance", and/or had another candidate in mind already. I hope not all of Benefitfocus' interviews are like this. The hiring manager was pretty cold and impersonal.