Customer Success Manager (CSM) applicants have rated the interview process at Block with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 45.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 33 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Block overall takes an average of 25 days.
Common stages of the interview process at Block as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:
Phone interview: 25%
Skills test: 25%
Group panel interview: 13%
Other: 13%
Background check: 13%
Presentation: 13%
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I applied online. The process took 4 weeks. I interviewed at Block (San Antonio, TX) in Jan 2022
Interview
The interviews were insightful and in-depth! Two Panel style interview the questions that were asked are spot on. I love the fact that the recruiter was so involved where we had prep sessions before each interview occurred.
Interview questions [1]
Question 1
The question varied so during the process it’s based upon a list of questions I’m sure.
I applied through other source. The process took 5 weeks. I interviewed at Block (Los Angeles, CA) in May 2025
Interview
applied via linkedin and had a recuriter reach out a few weeks later and then we had the first call scheduled and had a phone screen and then i was able to speak to the team and to the team lead