Customer Experience Associate applicants have rated the interview process at Brilliant Earth with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 41.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Associate roles take an average of 14 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Brilliant Earth overall takes an average of 15 days.
Common stages of the interview process at Brilliant Earth as a Customer Experience Associate according to 15 Glassdoor interviews include:
Phone interview: 36%
One on one interview: 17%
Group panel interview: 17%
Presentation: 8%
Skills test: 6%
Background check: 6%
Personality test: 6%
Other: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Brilliant Earth (Washington, DC) in Jan 2020
Interview
3 phone interviews, 1 zoom interview. make sure you know about the company because that’s all they look for. they expect you to know their pillars of business & you have to do a mock sales pitch which is rly awkward lol.
Interview questions [1]
Question 1
Q: What stood out to you about brilliant earth?
Q: What sets you apart from other candidates?
I applied online. The process took 2 weeks. I interviewed at Brilliant Earth (San Diego, CA) in Mar 2021
Interview
During the time of my interview, it was a very fast process from phone call, to Zoom meeting, to hire. They actually did reach out to the references I listed. The process couldn't have taken more than a couple weeks.
Interview questions [1]
Question 1
Standard questions, like "Describe a time when you handled "x" situation in the workplace.
I applied through other source. I interviewed at Brilliant Earth
Interview
Started off with a phone screening, then was invited for a zoom (online) interview where they ask you to take an assessment before. I submitted the assessment and then not even 30 minutes before the interview they canceled the zoom interview. Completely unprofessional in my mind, I have never had an experience like that before.