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      Financial Services Representative Telephone Banking Interview

      Jun 9, 2020
      Anonymous employee
      Regina, SK
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at CIBC (Regina, SK) in Jan 2020

      Interview

      One initial short interview with HR without any pre-schedule. One day later a lengthier interview with a fixed appointment date. Finally, interview with hiring manager that included a sales role-play,

      Interview questions [5]

      Question 1

      Why CIBC?
      Answer question

      Question 2

      Why this position?
      Answer question

      Question 3

      Why do you think you would be a good fit?
      Answer question

      Question 4

      Explain how you handled a difficult situation?
      Answer question

      Question 5

      How do you deal with feedback?
      Answer question
      3

      Other Financial Services Representative Telephone Banking Interview Reviews for CIBC

      Financial Services Representative Telephone Banking Interview

      Sep 21, 2020
      Anonymous Interview Candidate
      Regina, SK
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at CIBC (Regina, SK) in Aug 2020

      Interview

      The Interview process began with a phone call giving an overview of the role, including salary and role expectations. Questions on employability, competencies and ability to work in the country were asked. The next stage of the interview was booked. The interview was via Microsoft Team; very pleasant hiring manager. There was a simulation process of answering phone calls and selling credit card in line with the caller's profiler and needs.

      Interview questions [2]

      Question 1

      Tell me of a time you had to deal with an irate customer?
      1 Answer

      Question 2

      Tell me of how you handled constructive feedback
      1 Answer