CIBC Reviews | Glassdoor

CIBC Reviews

Updated March 27, 2017
1,479 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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CIBC President & CEO Victor Dodig
Victor Dodig
417 Ratings

1,479 Employee Reviews

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Pros
  • good work-life balance (if you're not in IT) (in 95 reviews)

  • Good work environment, good management (in 88 reviews)

Cons
  • The hours so work life balance is horrible (in 49 reviews)

  • Too much pressure on you to achieve sales targets (in 50 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (22)

    "Truly rewarding and highly respectable position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative II in Mississauga, ON (Canada)
    Current Employee - Financial Services Representative II in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CIBC full-time (More than a year)

    Pros

    Excellent support from Managers, NSL- National support line/EHD- Employee help desk, District representatives such as Mutual Funds Specialist, Lending and Mortgage Specialist, Insurance Specialist etc who help you in your role and your overall success. Overall hard work, dedication and motivation with desire to succeed is recognized by management and appreciated. Employee morale in the company is very positive. Targets are achievable especially with tools provided to succeed in your role. FSR is a highly respectable and professional role. You meet really interesting people from all walks of life. Helping clients make important decisions and guiding them through a maze of financial products and services is your role. FSR in reality a Financial Planner or Financial Adviser since you deal with everything such as chequing account, loan, mortgage, mutual funds and credit cards etc. Job stability is high, pay is great and the role in the bank is not a job but a career. This is a sales role so be prepared to sell with passion and confidence because at the end of the day if you are doing what's best for the client, it's not really selling but rather advising. Job is easier when you are in a big branch as there are lot of walk ins and you can capitalize each meeting to meet your sales targets (coming from someone who's worked both in the biggest branch and smallest branch).

    Cons

    As of 2016, the annual sales targets have gone up in terms of Bas unit sales which is mostly from opening new deposit accounts, ovedraft, credit cards etc. However at the same time CIBC is promoting Digital Migration that is any client that walks in to a branch, FSRs are expected to pretty much show them how to do everything online including opening a new account on your phone and applying for a credit card etc. Not too bad if for branch sales people including CSRs if you're in a big branch with lots of walk in but if you're in a small branch, it can make your job extremely hard. You will have to make a lot more calls in the office to get clients into the branch I'd say 2 to 3 hours daily in a small branch as opposed to 1 hour in a big branch.

    Advice to Management

    Nothing really I mean if you do your job and have a set goal of where you want to be, management is very supportive and will help you succeed. Always stay positive and focus on yourself and your career goals if you want to succeed.


  2. "Controls Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at CIBC full-time

    Pros

    Friendly, work-life balance and cares about employees. Great place if you like to settle with your career.

    Cons

    Less career advancement opportunities. Should work more on team building and investment in hiring more young people


  3. "Excellent employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits comparable. Management supportive, kind and training exceptional. Always clean and quiet conducive work atmosphere where you can work without pressure. Systems are advanced and work perfectly.

    Cons

    Pay is not equal to experience. Upward mobility impossible due to tenured teammates. Not many locations so if i wanted to mobilize i could not find locations in areas i could afford to live.

    Advice to Management

    More locations


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  5. "Overall Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CIBC full-time

    Pros

    The people are great to work with and the company truly values diversity. Communication from executive leadership are great and consistent.

    Cons

    There seems to be limited advancement opportunities and change management is poorly driven.

    Advice to Management

    Assess where your employees' interest lie and provide support where necessary.


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in New York, NY
    Former Employee - Senior Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CIBC full-time

    Pros

    Lots of freedom in work to do

    Cons

    Time crunches could become stressful

    Advice to Management

    Less pressure


  7. "national service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CIBC full-time

    Pros

    low pay compare other bank

    Cons

    good working environment and good benefits


  8. "Experience at CIBC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good learning experience
    Great team to work with
    Good location

    Cons

    Bureaucracy issues come into play


  9. "title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good bank cibc one team

    Cons

    bank profiteering public large workforce


  10. Helpful (1)

    "Okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    friendly environment, comfortable working environment

    Cons

    management, workplace politics, micromanagement, labour force like


  11. Helpful (1)

    "Previous employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Branch Employee in Ontario, CA
    Former Employee - Retail Branch Employee in Ontario, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CIBC full-time (More than a year)

    Pros

    Colleagues and clients made it delightful, benefits stock purchase program

    Cons

    Unrealistic sales targets make it very stressful and high pressure
    HR more to protect companies interest over employee



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