Customer Service applicants have rated the interview process at CSC with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 20 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at CSC overall takes an average of 24 days.
Common stages of the interview process at CSC as a Customer Service according to 7 Glassdoor interviews include:
Phone interview: 20%
IQ intelligence test: 17%
One on one interview: 13%
Personality test: 10%
Skills test: 10%
Background check: 10%
Group panel interview: 10%
Drug test: 3%
Presentation: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at CSC
Interview
A screening phone interview with HR first, followed by a panel interview with potential supervisors. They were very courteous, took their time, and were genuinely interested in my responses. Definitely did not seem like a company that was just going through the motions to be polite.
Intimidating. Took place in a recorded room with 2 managers. I was nervous and having the recording room made it that much worse. Maybe pick a better room that would ease the nerves of the interviewer.
Interview questions [1]
Question 1
Why do you think you would be good for this position?
I applied online. The process took 6 weeks. I interviewed at CSC (Plano, TX) in Aug 2019
Interview
Process was very professional, did not receive call back. They were interested in learning about experience and how it applied to their company. I believe someone with more experience was hired for the position, ultimately.