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      Capita

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      Customer Service Advisor Interview

      Aug 16, 2016
      Anonymous employee
      Rotherham, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 days. I interviewed at Capita (Rotherham, England) in Aug 2016

      Interview

      i applied online and successfully past that, had a 30 minute telephone interview the next day, i was then invited for an assessment interview. In a group of 7, we were introduced to the company then given a tour of the site. After we had an assessment which was the Animal budgeting mentioned in other comments here. After a short one to one with an assessor i was offered the job subject to reference and credit history checks. Once these were cleared i was formally offered a position. From applying to starting the job took just 4 days

      Interview questions [2]

      Question 1

      Why did i want to work for Capita
      1 Answer

      Question 2

      why did i leave my last job
      Answer question
      4
      avatar
      Capita response
      9y
      Hi, thanks for your review. We are glad that your interview experience was good and glad you accepted the offer!

      Other Customer Service Advisor Interview Reviews for Capita

      Customer Service Advisor Interview

      Jun 24, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capita

      Interview

      Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job

      Interview questions [1]

      Question 1

      How can you contribute to the company
      1 Answer

      Customer Service Advisor Interview

      Oct 9, 2024
      Anonymous Interview Candidate
      Cork
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Capita (Cork)

      Interview

      I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.

      Interview questions [1]

      Question 1

      Tell me about your work experience
      Answer question
      1

      Customer Service Advisor Interview

      Oct 10, 2024
      Anonymous employee
      Sheffield, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capita (Sheffield, England)

      Interview

      I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.

      Interview questions [1]

      Question 1

      Describe a scenario l of when you went above and beyond?
      Answer question