Capita Reviews | Glassdoor

Capita Reviews

Updated March 22, 2017
890 reviews

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Full-time Part-time

2.7
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Capita CEO Andy Parker
Andy Parker
180 Ratings

890 Employee Reviews

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Pros
Cons
  • Senior management are very profit driven, show no real interest in employee well being (in 52 reviews)

  • Generally low staff morale and high staff turnover (in 19 reviews)

More Pros and Cons

  1. "Finance Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Kissimmee, FL
    Current Employee - Finance Manager in Kissimmee, FL
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 8 years)

    Pros

    Great environment. Great Pay,

    Cons

    Takes time to move up

    Advice to Management

    Keep up the good work!


  2. Helpful (2)

    "Assistant Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Capita is likely to recruit you if you have the basic skills and willingness to learn quickly. There are also many opportunities to progress up the company

    Cons

    High staff turnover. You end up feeling like a small fish in a big ocean! The staff turn over is very high, teams are constantly changing


  3. "Too much cost cutting and not enough investment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People I worked with were great and helpful. I learned a lot

    Cons

    Poor salary and general unwillingness from the top down to promote or keep anyone good


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  5. Helpful (3)

    "Support Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good location. Just opposite parliament.

    Cons

    Low pay, hard work, treat you as a slave.


  6. Helpful (5)

    "Worst experience I ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than a year)

    Pros

    I don't think any advantage except location of company.

    Cons

    hopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to Management

    Need improvement in all area. Especially


  7. "Learnt a lot from my role. Very knowledgeable management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Birmingham, England (UK)
    Former Employee - Finance Manager in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capita full-time (More than 5 years)

    Pros

    I enjoy working under pressure and able to add value to my employer. Capita gave me the opportunity to learn and develop.

    Cons

    There is no clear salary structure, and internal promotion gives very little increase. An external applicant will definitely get a lot more money than an internal candidate, which is very unfair.

    Advice to Management

    Reward internal promotions with fair salary increase.


  8. "Administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mansfield, England (UK)
    Current Employee - Anonymous Employee in Mansfield, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Capita full-time

    Pros

    Good technology, benefits are ok

    Cons

    Career Progression very slow, no ability to work from home, lack of training

    Advice to Management

    Reward internal promotions with fair salary increase.


  9. "Graduate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead the Way Graduate in London, England (UK)
    Current Employee - Lead the Way Graduate in London, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    People, training and development, culture is good in certain business units

    Cons

    Direction, work life balance, prospects going forward

    Advice to Management

    Keep hold of good people.


  10. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester City Centre, England (UK)
    Former Employee - Anonymous Employee in Manchester City Centre, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Senior Management team good to work with, understands work life balance.

    Cons

    Career Progression very slow , need to go outside to continue onwards & upwards.

    Advice to Management

    Develop those that exceed to keep the talent in house.


  11. "Travel and events"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capita full-time (More than 5 years)

    Pros

    Salary OK, nice atmosphere and surroundings.

    Cons

    Directors of business, (not the board) are snidey and dismissive of staff, not ideal leaders.

    Advice to Management

    Senior managers need to learn to manage rather than dictate and distruct.



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