Capita Reviews | Glassdoor

Capita Reviews

Updated October 19, 2017
1,174 reviews

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2.6
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Capita CEO Andy Parker
Andy Parker
301 Ratings

1,174 Employee Reviews

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Pros
Cons
  • Sometimes asked to complete work where senior management do not understand the scope or depth of complexity to a task (in 64 reviews)

  • Work life balance is not as it should be (in 18 reviews)

More Pros and Cons

  1. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Kissimmee, FL
    Current Employee - Finance Manager in Kissimmee, FL
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 8 years)

    Pros

    Great environment. Great Pay,

    Cons

    Takes time to move up

    Advice to Management

    Keep up the good work!


  2. Helpful (2)

    "Assistant Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Capita is likely to recruit you if you have the basic skills and willingness to learn quickly. There are also many opportunities to progress up the company

    Cons

    High staff turnover. You end up feeling like a small fish in a big ocean! The staff turn over is very high, teams are constantly changing

  3. "Too much cost cutting and not enough investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People I worked with were great and helpful. I learned a lot

    Cons

    Poor salary and general unwillingness from the top down to promote or keep anyone good


  4. Helpful (3)

    "Support Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good location. Just opposite parliament.

    Cons

    Low pay, hard work, treat you as a slave.


  5. Helpful (6)

    "Worst experience I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than a year)

    Pros

    I don't think any advantage except location of company.

    Cons

    hopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to Management

    Need improvement in all area. Especially


  6. "Capita Novus Programme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Software Developer in London, England (UK)
    Current Employee - Junior Software Developer in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Capita (More than a year)

    Pros

    Intensive training at capita will give you better understanding of Software development. Practical work will help you to adapt to real environment.

    Cons

    Need to have faster response on any novus requests.

    Advice to Management

    Needs to improve the capita desktop logging security


  7. "Good local job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good team members, weekends off

    Cons

    Paid very low wages, high staff turn over

  8. "Seeing changes with in a FTSE 250"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Partner in Leeds, England (UK)
    Current Employee - Research Partner in Leeds, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capita full-time (More than a year)

    Pros

    I work within a great part of capita with a great team attitude. My line manager is good to work with/for. I have flexibility with the view of getting your work done and do your best to exceed KPI's and we will treat you like an adult and won't micromanage you. I get to gain experience working at a high level and working with industry leaders.

    Cons

    Sometimes the Pay can seem low compared to the external market.


  9. "Good, but less utilisation of resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Analyst in Haveli (India)
    Current Employee - Service Desk Analyst in Haveli (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (Less than a year)

    Pros

    Open work culture, good communication between juniors and seniors, onshore opportunity if a new project, CSR and offsite activities well organised

    Cons

    Outdated technology, need to improve on resource management, utilising experience resources more efficiently. Nothing much to say in cons as these are some drawbacks


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Pune (India)
    Current Employee - Operations Manager in Pune (India)
    Recommends

    I have been working at Capita full-time (More than 3 years)

    Pros

    excellent Senior Management with a great vision

    Cons

    Equal payment opportunities do not exist

    Advice to Management

    Please look at being fair


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