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Capita Reviews

Updated February 23, 2018
1,328 reviews

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2.6
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Capita CEO Andy Parker
Andy Parker
357 Ratings

1,328 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Leeds, ME
    Current Employee - Customer Advisor in Leeds, ME
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great, easy, fun, love it.

    Cons

    None, to be perfectly honest

    Advice to Management

    None

    Capita Response

    Feb 5, 2018 – Account Manager

    Thank you for your review on your time at Capita, we hope you continue to enjoy your role!


  2. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Kissimmee, FL
    Current Employee - Finance Manager in Kissimmee, FL
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 8 years)

    Pros

    Great environment. Great Pay,

    Cons

    Takes time to move up

    Advice to Management

    Keep up the good work!

  3. Helpful (2)

    "Assistant Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Capita is likely to recruit you if you have the basic skills and willingness to learn quickly. There are also many opportunities to progress up the company

    Cons

    High staff turnover. You end up feeling like a small fish in a big ocean! The staff turn over is very high, teams are constantly changing


  4. "Too much cost cutting and not enough investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People I worked with were great and helpful. I learned a lot

    Cons

    Poor salary and general unwillingness from the top down to promote or keep anyone good


  5. Helpful (3)

    "Support Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good location. Just opposite parliament.

    Cons

    Low pay, hard work, treat you as a slave.


  6. Helpful (7)

    "Worst experience I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than a year)

    Pros

    I don't think any advantage except location of company.

    Cons

    hopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to Management

    Need improvement in all area. Especially


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capita full-time (More than 3 years)

    Pros

    Work in a subsidiary of Capita we have the culture of a small business but the financial security of a big business. Our culture is friendly and fun.

    Cons

    Sometimes processes can be a bit long due to red tape ie approval for expenses etc have to go through a number of people before able to be processed.

  8. "Capita Integrated Business Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capita full-time

    Pros

    Challenging projects and pushed to learn a lot.
    The people you work with are very good and a great team.
    Mid level management (line manager) is generally one of a kind and they really look after you.

    Cons

    Work load is very high and expectations from inexperienced project management teams have lead to overload and high stress quite a few times.
    Senior manage
    Capita corporate have pretty invasive polices and are hard to work with sometimes.

    Advice to Management

    Invest more in the right people and the increased skill levels will bring in more business.


  9. "Good, but too corporate for me"

    StarStarStarStarStar
    Former Employee - Community Manager in London, England (UK)
    Former Employee - Community Manager in London, England (UK)

    I worked at Capita full-time

    Pros

    Good resources for employees to grow

    Cons

    Your have to enjoy wearing a suit


  10. "Senior Anlayst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Pune (India)
    Current Employee - Senior Financial Analyst in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time (More than 3 years)

    Pros

    Capita has a good work life balance and approachable managers

    Cons

    Support function is not treated fairly

    Advice to Management

    none


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