Capita Reviews | Glassdoor

Capita Reviews

Updated July 21, 2017
1,056 reviews

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2.7
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Capita CEO Andy Parker
Andy Parker
258 Ratings

1,056 Employee Reviews

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  1. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Kissimmee, FL
    Current Employee - Finance Manager in Kissimmee, FL
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 8 years)

    Pros

    Great environment. Great Pay,

    Cons

    Takes time to move up

    Advice to Management

    Keep up the good work!


  2. Helpful (2)

    "Assistant Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Capita is likely to recruit you if you have the basic skills and willingness to learn quickly. There are also many opportunities to progress up the company

    Cons

    High staff turnover. You end up feeling like a small fish in a big ocean! The staff turn over is very high, teams are constantly changing

  3. "Too much cost cutting and not enough investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People I worked with were great and helpful. I learned a lot

    Cons

    Poor salary and general unwillingness from the top down to promote or keep anyone good


  4. Helpful (3)

    "Support Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good location. Just opposite parliament.

    Cons

    Low pay, hard work, treat you as a slave.


  5. Helpful (5)

    "Worst experience I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than a year)

    Pros

    I don't think any advantage except location of company.

    Cons

    hopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to Management

    Need improvement in all area. Especially


  6. "A niche department with potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Leeds, England (UK)
    Current Employee - Software Developer in Leeds, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Capita full-time (More than 3 years)

    Pros

    Fast paced, with high regulation, demanding legacy with major scope for turning this around. We're well down the path towards CD/CI with a number of applications. Management listens and explains their strategy if you're good and humble you'll go far. Must be practical and hands on, no room for bystanders and people that blow hot air.

    Cons

    Salaries are not competitive, regulated and pressured environment isn't for everyone. Overtime is frequent but again, suits some not others.

    Advice to Management

    Align salaries to be more competitive, push WFH and training from home days (already being done). Don't give up pushing change!

    Capita Response

    Jul 20, 2017 – Account Executive

    We are always striving to stay competetive in the market place with salaries and will take your feedback on board. We hope you continue to enjoy your time at Capita.


  7. "job and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in London, England (UK)
    Former Employee - Recruiter in London, England (UK)

    I worked at Capita (Less than a year)

    Pros

    Good company, lots of opportunity

    Cons

    company sometimes feels too big

  8. "Treasury"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita (Less than a year)

    Pros

    Great team who worked together very well in a pressured environment.

    Cons

    Lack of formal training.

    Advice to Management

    I found Management very supportive and involved.

    Capita Response

    Jul 20, 2017 – Account Executive

    Thank you for the your feedback. We are always striving to improve our training methods and will continue to do so.


  9. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Pune (India)
    Former Employee - Team Manager in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time (More than 3 years)

    Pros

    Employee Centric, Supportive Management, Planned and Organized Structure, Safe and Clean Work Environment, Proper Work-Life Balance, Open Communication channels, Customer Delight Oriented, Great Workforce Management, Focused on Talented development and employee empowerment

    Cons

    If an individual is reluctant to work in shifts due to personal obligations or obstacles, this isn't the place to work in.

    Advice to Management

    One of the best companies to work with due to the support and guidance of the management.


  10. "Ok, but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in London, England (UK)
    Former Employee - Client Services Manager in London, England (UK)
    Neutral Outlook

    I worked at Capita full-time (More than 3 years)

    Pros

    Large organisation so lots of opportunities.

    Cons

    You have to know the right people to be afforded the right oportunity


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