Capita Reviews | Glassdoor

Capita Reviews

Updated January 17, 2019
1,772 reviews

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2.8
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Capita CEO Jon Lewis
Jon Lewis
184 Ratings

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  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Leeds, ME
    Current Employee - Customer Advisor in Leeds, ME
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great, easy, fun, love it.

    Cons

    None, to be perfectly honest

    Advice to Management

    None

    Capita Response

    Feb 5, 2018 – Account Manager

    Thank you for your review on your time at Capita, we hope you continue to enjoy your role!


  2. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capita (More than a year)

    Pros

    goa offsite, novus training,and nothing

    Cons

    Time management system, micro management, spot audit

    Advice to Management

    Treat employee with respect

  3. Helpful (1)

    "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Young people around make it an enjoyable environment

    Cons

    Soul destroying at times, no real progression

    Advice to Management

    Be a bit more enthusiastic, don't chastise employees for not doing anything when there is no work to be done


  4. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Kissimmee, FL
    Current Employee - Finance Manager in Kissimmee, FL
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 8 years)

    Pros

    Great environment. Great Pay,

    Cons

    Takes time to move up

    Advice to Management

    Keep up the good work!


  5. Helpful (2)

    "Assistant Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Capita is likely to recruit you if you have the basic skills and willingness to learn quickly. There are also many opportunities to progress up the company

    Cons

    High staff turnover. You end up feeling like a small fish in a big ocean! The staff turn over is very high, teams are constantly changing


  6. "Too much cost cutting and not enough investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People I worked with were great and helpful. I learned a lot

    Cons

    Poor salary and general unwillingness from the top down to promote or keep anyone good


  7. Helpful (4)

    "Support Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good location. Just opposite parliament.

    Cons

    Low pay, hard work, treat you as a slave.

  8. Helpful (8)

    "Worst experience I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time (More than a year)

    Pros

    I don't think any advantage except location of company.

    Cons

    hopeless management, no transparency in any process, rules are different for different employee,
    rude and arrogant behavior by HR department.

    Advice to Management

    Need improvement in all area. Especially


  9. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Pune (India)
    Current Employee - Developer in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capita full-time (More than 5 years)

    Pros

    Work life balance. Offiste and extrq activity

    Cons

    Limited projects. Centralized power. Compansation


  10. "Okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita full-time

    Pros

    training, wide area of work, size of the company, nice location, flexible working

    Cons

    business model, sustainability for the job,