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      Capita

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      O2 Customer Service Interview

      Aug 29, 2017
      Anonymous Interview Candidate
      Leeds, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Capita (Leeds, England) in Aug 2017

      Interview

      Applied online and received a call to book a phone interview. Phone interview was easy and straight forward. After phone interview I was invited to an assessment centre in Leeds where you have to participate in group exercise.

      Interview questions [1]

      Question 1

      Tell me about yourself
      1 Answer
      7

      Other O2 Customer Service Interview Reviews for Capita

      O2 Customer Service Interview

      Sep 7, 2016
      Anonymous employee
      Wath upon Dearne, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Capita (Wath upon Dearne, England) in Sep 2016

      Interview

      Had a 45 minute phone interview which I passed then two weeks later went in for an assessment which took around 2 hours, it was quite enjoyable and easy going. I felt relaxed during the assessment, which was with 6 other people, we did a scenario that at first I didn't understand but when it got explained it was very easy! I can't wait to start working there!

      Interview questions [1]

      Question 1

      How would you react to an angry customer?
      1 Answer
      avatar
      Capita response
      9y
      Thanks for taking the time to write your review of your interview experience with us! We're happy you're part of the family!