Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Capita

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Capita reviews | Capita jobs | Capita salaries | Capita benefits
      Capita interviewsCapita Contact Centre Agent interviewsCapita interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Contact Centre Agent Interview

      May 14, 2015
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 6 weeks. I interviewed at Capita (Glasgow, Scotland) in Oct 2014

      Interview

      Easy interview, seemed to want to see that you are competent at answering questions, can be descriptive and have decent etiquette. Asked me to sell a product to them, why it was a good investment etc. Asked about previous experience. Interview lasts about 10 minutes, but around 2 hours allocated to fill out forms etc.

      Interview questions [1]

      Question 1

      Previous work experience in a customer orientated roll.
      Answer question